Customer Service Data Entry

Jamie White

***** ****** ******, ***. **** Bonner Springs, KS 66012 913-***-**** **************@***.***

Objective

•To utilize my skills and experience in a professional capacity

•Benefit my place of employment by contributing positively

Education: High School Graduate with Diploma

CLASS OF 1981 MAINE WEST TOWNSHIP HIGH SCHOOL, DES PLAINES, IL

Skills & Abilities

CUSTOMER SERVICE

•Assisting customers in a manner that is professional and respectful

•Always putting the customer’s needs first

CASHIERING

•Money handling

•Cashier speed

•Catalog orders/in store pick ups

COMMUNICATION

•Strong verbal and written communicational skills

•Straight forward

DATA ENTRY

•Speed 70 WPM

•Accuracy

CLERICAL

•Answering phones

•Proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

•Appointment Scheduling

•Capable of all administrative assistant duties

Experience

CABELA’S KANSAS CITY, KS 10/2014 – 05/2016

•Customer Service – assisting customers in returns, placing orders, in-store pick up of catalog orders, and entering and printing out fishing licenses for the state of Kansas and Missouri

•Cashiering

BONNER SPRINGS HIGH SCHOOL USD 204 \ 9/2011 - 9/2014

* Cashiering, preparation of serving of breakfast and lunch, clean up, restocking of ala carte items, inventory

CONVERGYS, INC

* Worked part time as a customer service agent from home for Amazon.com. Answered incoming customer service calls, assisted with the placing of orders, tracking orders, canceling orders, arranging return of products, etc.

KANSAS CITY, KANSAS USD 500 - STONY POINT NORTH AND T.A. EDISON ELEMENTARY \ 12/2006 - 5/2011

* Lunchroom monitor consisting of, lining children up for breakfast and lunch, assisting them to their proper tables, helping to open milk, silverware, condiments, etc.

SPRINT, INC - KANSAS CITY, MO \ 03/1994- 3/1997

* Data entry operator - Process calling card applications for college students from all over the USA.

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