Human Resources Customer Service

Jeffrey R. Sharp

*** ****** ****** ** *******, CA 90245 H 310-***-**** *******@***.***

Human Resources Executive

Cross Functional Strengths in Human Resources / Training & Development / Operations & Administration

Experience Across Diverse Industries & International Manufacturing Operations

Decisive Senior Executive with 20+ years experience encompassing human resources, training, sales, manufacturing, plant management and administrative functions. Combines entrepreneurial vision and a big-picture perspective with strategic planning and business management strengths to deliver performance, revenue and profit improvements. Skilled communicator with a hands-on leadership style and a commitment to developing team members and promoting responsiveness, reliability, quality and innovation. Strengths include:

Human Capital

HRIS

Team Building & Leadership

Union/Non-Union Environments

Executive Recruitment

Training & Development

Strategic Planning

Project Management

Program & Policy Development

Corporate Communications

Presentations

Public Speaking

Multi-Site Operations

Problem Solving

Consensus Building

Negotiations

Vendor Sourcing

International Operations

A Career of Delivering Human Resources and Operational Excellence

WESTIN / SIGMA PLATING COMPANY / FEY / WEDGESTONE, Irwindale, CA 11/98 to 11/15

Advanced through positions of increasing challenge and responsibility during company mergers and acquisitions

Vice President, Operations Westin Automotive Products, Inc. (2013–2015)

Directs and leads distribution operations for $80MM automotive aftermarket importer.

Representative Contributions

Achieved a year over year 14% increase in invoiced dollars shipped.

President Sigma Plating Company, La Puente, CA (2006-2013)

Promoted to direct day-to-day operations of $5M plating division of parent company: from raw material purchasing, through HR administration, through financial administration, and customer service.

Representative Contributions

Consistently maintained a high-morale, low-turnover environment in challenging economy.

Serve as Chair of 401(k) plan team responsible for setting plan investment strategy and performance.

Renegotiated contracts and drove cost reduction efforts that yielded 12% cost reduction.

Formulated pricing model and cost containment process that delivered 35% improvement in EBITDA.

Senior Vice President Westin Automotive Products, Inc. (2007–2008)

Vice President, Administration / Human Resources Westin Automotive Products, Inc. (2004–2007)

Managed HR, administrative, procurement, production and asset utilization for $100M industry-leading manufacturing company. Oversaw multi-state, multi-site data, voice, Internet and network communications; managed relations with domestic and international vendors; established quality assurance standards

HR Contributions:

Directed human resources for 250+ employees in 2 states; handled recruitment of technical and senior team members; developed performance-based incentive program for managers.

Negotiated insurance coverage that generated annual savings of $123,000 a 13% reduction.

Operations Contributions

Orchestrated transition to both internal and overseas manufacturing capturing 7.5% reduction in COG within first 4 months.

Negotiated procurement of finished goods with new Chinese vendor projected to save $4.6M annually. Reorganized MIS function capturing $50K+ in savings.

As member of New Products Committee, made key contributions toward identifying, evaluating and selecting new products to drive profitability.

Jeffrey R. Sharp Page Two

760 Sierra Street El Segundo, CA 90245 H 310-***-**** *******@***.***

Vice President / General Manager Fey Automotive Products, Inc. / Subsidiary of Westin (2000–2004)

Directed operations including human resources, manufacturing, customer service, purchasing, and quality functions for $23M industry-leading company. Managed $1M capital budget, reporting to company President / SVP Operations, with 7 direct reports.

Representative Contributions

Introduced Safety Program to encourage safe working environment.

Implemented Cal ETP program; scheduled training courses; monitored program documentation.

Increased production 8-10% annually while achieving $500K+ in cost savings.

Maintained ISO 9001 and QS 9000 certifications; achieved Ford Motor Company Q1 Quality Award.

Director of Human Resources Wedgestone Corporation / Parent of Fey and Westin (1998–2000)

Joined organization to direct HR function of $100M manufacturing company with 375+ employees and multiple subsidiaries.

Representative Contributions

Spearheaded corporate HR growth strategies.

Negotiated IAW union contracts; successfully settled all grievances, benefiting company and fostering goodwill with employees.

Introduced new Section 125 benefit plan.

Authored Employee Handbook that was implemented corporate-wide.

SHARP CONSULTING SERVICES/STEVE WONG & ASSOCIATES, Los Angeles, CA

Principal / HR and Sales Consultant 1996 to 1998

Provided Human Resources, Training & Development, Sales, Marketing, and Customer Service consulting services to organizations across diverse industries.

Representative Engagements

Served as acting HR manager for automotive aftermarket accessories manufacturer.

Orchestrated installation of marketing system for East Coast bank; trained personnel on system.

Executed multiple sales campaigns for Southern California real estate firm.

HOME SAVINGS OF AMERICA, Irwindale, California

Vice President Training–Retail Banking 1995 to 1996

Created nationwide training plans for leading financial institution. Developed and maintained standards for all stand-up trainers; reviewed training material for accuracy and deliverability

Representative Contributions

Created sales training department.

Established departments’ first trainer standards and guidelines.

Integrated training resources for 360-branch network, 2 teleservice centers, alternative delivery channels, and corporate based training functions.

GREAT WESTERN BANK, Northridge, California

Vice President, Specialized Sales 1992 to 1995

Regional Vice President, Retail Banking Division 1989 to 1992

Assistant Vice President, Sales Training 1986 to 1989

Retail and Sales Support Training Specialist 1983 to 1986

EDUCATION

Masters in Communications Management

University Of Southern California (USC), Los Angeles, CA

Bachelor’s Degree in Communications

University Of California at Los Angeles (UCLA), Los Angeles, CA

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