Customer Service Sales

Evelyn Rivera

**** * ********* *** ******* IL, **618

773-***-**** • *********@*****.***

Objective

● Seeking a career where I can utilize my Data Entry and Customer Service Representative, skills and knowledge. Providing the company with my 14 years of experience and passion for customer service.

Key Qualifications

●Detailed Oriented, Credits, copying, scanning and faxing abilities.

●Able to create a positive impression about my company through efficient and professional interactions.

●A self-motivated and disciplined individual with a strong work ethic and proven track record.

Dependable, personable, and dedicated to great customer/staff engagements.

●Expert in data entry, communication, Handling cash and multi-tasking.

Work Experience

Lunch Room Attendant-Jose De Diego Academy School- Sept 2009-2010- Chicago IL

Serving food to the children, Teachers and staff.

Organizing lunchroom, and kitchen.

Prepped daily and weekly meal plans.

Created schedule for other lunchroom attendants.

Following proper policies and procedures.

Perform dishwashing duties of cooking, serving and eating utensils tools.

Set up and break down of serving areas.

Receive, stock and rotate incoming and outgoing inventory.

Participate in formal and informal training.

Demonstrate knowledge of sanitation practices.

Exhibit the professional behavior of a reliable employee.

Perform related work as required.

Lunch Room Attendant-Layafatee Elementary School-April 2003-2007- Chicago, IL

●Performed as a team leader in the allocation and coordination of work flow.

●Contributed to the fulfillment of department and company objective and goals through relentless dedication of self-improvement in opportunistic areas while leveraging growing strengths.

●Opened and closed facility cash drawers.

●Created lunchroom tickets.

●Prepped daily and weekly meal plans.

●Created schedules for other lunch room attendants.

●Perform preparation duties for the next day.

●Maintain a neat, clean and safe work environment.

●Participate in marketing promotions and special events for students, adults and community.

●Sign in and work according to a time schedule.

●Perform related work as required.

Lunch Room Attendant-Goethe Elementary School- October 2007-2009- Chicago, IL

●Promoted to Store key holder in 6 months.

●Opened and closed facility cash drawers.

●Created schedule for other lunchroom attendants.

●Practice personal hygiene and proper sanitation procedures.

●Turn on, test and monitor equipment at the beginning of the day.

●Food preparation according to written and oral instructions.

●Serve breakfast, lunch and a la carte items.

●Handle cashiering responsibilities including food and ticket sales and serving of ala- carte items. Replenish food and maintain clean serving areas.

●Monitor food and equipment temperatures at all times.

●Exhibit courtesy and understanding to staff and customers.

●Perform dishwashing duties of cooking, serving and eating utensils tools.

Security Guard- Erie House- September 1996-1999-Chicago, IL

●Managed to lock my cash drawers every time I walked away from my station.

●Provided security measures.

●Directed all personnel to their appropriate destinations.

●Maintained a log of all visitors and employees.

●Attended all CAPS meetings.

●Opened and closed facility daily.

●Directed traffic in parking areas.

●Escorted all employees, visitors and elderly persons to safety.

Sales Associate/Beauty Advisor- Lord & Taylor-September 1999-2003-Chicago, IL

●Merchandise and maintain floors to corporate

●Met and exceed individual sales goals.

●Handled customer service and did refunds and exchanges.

●Assisted in training new hires, per manager request.

●Assisted in restocking and straitening merchandize.

●Various selling.

●Promoted Sales.

●Generated new products.

●Directed all personnel to their appreciate destination.

Education

High School Diploma June 1979 Roberto Clemente High School

●Graduated with a 3.7 GPA.

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