Keiana M. Granison
*********@*****.***
PROFILE
An ambitious graduate with strong work ethic and knowledge in the area of administration. Aiming to find a position as an administrative assistant for a well-known company where I can use my clerical skills and experience.
EDUCATION
UNIVERSITY OF WEST GEORGIA Carrollton, GA
B.S., Criminology Jul 2016
CORE SKILLS
Customer Service Great Work Ethic
Team Player Fast Learner
Positive Attitude Computer/Microsoft Literate
Administrative & Office Support Dependable
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EXPERIENCE
BRIDGE LEARNING CENTER Carrollton, GA
Daycare Assistant Feb 2014-May 2015
Responsible for providing excellent customer service to both children & parents.
Maintains toddlers’ safety, daily activities, cleanliness, feedings, and learning activities.
Maintains open communication with parents.
Maintains clean and sanitized environment.
CHAMPION KARATE & FITNESS Carrollton, GA
Customer Service Associate – Customer Service Representative Oct 2011- Feb 2014
• Greeted customers in a professional manner
Receive and respond to customer questions; resolve customer concerns relating to company
• Inform customers about upcoming events; discuss past due bills
• Answer phone calls and transfer calls to the appropriate staff member
• Receive, sort and distribute mail
• Maintained, clean, safe, and organized work environment
Dunkin Donuts PeachtreeCity, GA
Customer Service Associate - Sales and Cashier May 2008- July 2010
• Constantly greeted customers with a smile.
• Maintained customers’ dignity and treated with respect.
• Handled customers’ cash and transactions correctly.
• Organized, stocked, and conducted inventory on merchandise.
ORGANIZATIONS
TEAM LEADER, STUDENT ACTIVITES COUNCIL
Event Coordinator for multiple student activities
VOLUNTEER, DOUGLAS COUNTY TASK FORCE
VOLUNTEER, YOUTH EMPOWERMENT PROJECT
References available on request