Management Software
Resume:
Tanya Gomez
**********@***.***
HIGHLIGHTS OF QUALIFICATIONS
Over 25 years experience in Asset Management, Software Management, Configuration Management, Data Management, Property Management, UNIX System Administrator and Senior Cost Data Analyst.
SOFTWARE TOOLS
Microsoft Office Suite, Clearcase, Clearquest, UNIX, Northrop-Grumman JIT system, and Northrop-Grumman Advanced Pricing System (APS), Remedy System, Peoplesoft, HP Asset Manager, HP DDMi, Sharepoint and SQL.
American Honda (Contract) 04/14 to 1/15
IT Asset Management Analyst
Knows what current legislation is that concerns IT Software Asset Management.
Keeps abreast of proposed legislation that will affect IT Software Asset Management.
Maps legislation to compliance requirements.
Assists in preparing for external (vendor) software audits.
Provides necessary support during an external software audit (Inputs, Outputs, Analysis, and Findings.)
Assists in the development of the schedule of periodic internal software audits by publisher, software title and version.
Creates and maintains software counters within HP Asset Manager.
Acts as Software Librarian for HP DDMi system.
Performs scheduled internal software audits (e.g. Rights vs. installations; Usage; licensed assets vs. electronic/manual inventory of installations) by company, location, user and asset data.
Provides baseline compliance results and comparison quarter over quarter to report on progress.
Provides direct input into Root Cause Analysis stemming from non-compliance events.
Assists in creating and maintaining all Software Compliance Program communication to end-users, including educational materials and awareness campaigns.
Develops and distributes Compliance Reports.
Participates in development of software asset management processes
Provides next level escalation on compliance issues.
Participates in assigned ISD Finance & Asset Management initiatives, as required
Bank Of The West 02/13 to 04/14
Software Asset Management Specialist
Manage the administration and ongoing IT software asset management process
Document vendor software license entitlements, audit actual software counts and manage the reconciliation process
Define and implement continuous improvement initiatives that automate and streamline the software asset management process
Research licensing practices and models to drive the greatest value for software purchases and maintenance renewals
Work with the Help Desk organization in the deployment and removal of licenses on worldwide workstations
Collect software inventory information from IT databases and vendor files and perform the reconciliation process
Collect and manipulate data using Excel and other analytical and reporting tools
Understand how software is installed on PC's (installed programs and registry) and able to create highly accurate reports for use by IT leadership in vendor negotiations
Experience working with SCCM
Recognize and articulate opportunities to consolidate deployed software packages to capitalize on integration benefits and cost savings
Provide pricing analysis and review, contract terms and conditions review and negotiating leverage points
SAIC 06/11 to 7/12
Asset Management/Configuration Management
Manage the inventory of all end-user IT equipment for 38 off-site locations across the country remotely
Check IT equipment in and out of storage
Create and manage service request tickets for the Deskside Team to retrieve IT equipment from off-boarded users
Receive and update inventory database with newly purchased IT equipment.
Create and manage installation service requests tickets for Deskside Support Team
Ship broken/faulty IT equipment
Update inventory repository with various inventory change/update reports
Manage, distribute, and assign Asset Tags (which are stickers with a unique number and barcode) to newly purchased or replaced IT equipment for efficient inventory tracking
Manage monthly recycling process for main headquarters with Toyota's contracted recycling vendor
Create and monitor recycling pick up orders for Toyota's off-site locations via Toyota's contracted recycling
Monitor the configuration management mailbox for CI creation tickets
Create or maintain configuration items in the CMDB
Review configuration items for completeness
Manage and conduct audits and reconciliation
Follow up to verify that the configuration items was updated
Northrop-Grumman 11/05 to 04/08
Configuration Management /Data Management
Support Configuration Control Board (CCB) and Integrated Product Team (IPT).
Update and maintain CCB Operating Instructions.
Take detailed minutes, action items notes, track action items and Configuration Data Requirements Lists (CDRL)
Prepare CM/DM documentation, support, maintain agendas, minutes and action items.
Assist in Functional Configuration Audits (FCA) and Physical Configuration Audits (FCA)
Maintain Specification and Interface Control Documents (ICD) by reviewing approved Engineering Change Proposals (ECP)
Review and maintain, update CM/DM management plans, Operating Instructions (OI) and processes.
Support formulation of plans, processes and procedures to ensure configuration control of systems and upgrades.
Update PTS and Clearquest for all DR transactions.
Organize Configuration Control Board (CCB) agenda for biweekly meeting.
Type all information needed to update Discrepancy Report (DR) during the meeting.
Review and format of documents, test procedures and drawings.
Supported all audit activity for the department.
Supervise and train new staff members.
Northrop-Grumman 09/05 to 10/05
Property Management
Followed customer guidelines to send 262 items to disposal.
Applied unique customer requirements and dispensed the items to four different locations.
Coordinated the entire transaction, starting with customer requirements, security needs, property management processes and documentation.
Perform audits of project, capital and spare material.
Perform procurement process, vendor quotes, prepare purchase requisition through signature cycle.
Develop database for property data, provide inputs in the design and format of records in the database.
Submit and track purchase orders through the process until items are received and entered into the database.
Northrop-Grumman 07/05 to 08/05
Data Management (DM)
Review and format of documents, test procedures and drawings.
Coordinate though review using checklist to incorporate corrections and achieve signoff.
Upload documents to JEDI system for program access.
Managed archive offsite storage and COTS products.
Used Unix to archive, software build information and installation data on to DLT tape.
Served as Configuration Management scribe.
Verified the software system installation process and corrected the documentation as necessary.
Supported all audit activity for the department.
Supervise and train new staff members.
Northrop-Grumman 11/03 to 07/05
Configuration Management
Support Configuration Control Board (CCB) and Integrated Product Team (IPT).
Take detailed minutes, action items notes, track action items and Configuration Data Requirements Lists (CDRL)
Prepare CM/DM documentation, support, maintain agendas, minutes and action items.
Assist in Functional Configuration Audits (FCA) and Physical Configuration Audits (FCA)
Maintain Specification and Interface Control Documents (ICD) by reviewing approved Engineering Change Proposals (ECP)
Review and maintain, update CM/DM management plans, Operating Instructions (OI) and processes.
Support formulation of plans, processes and procedures to ensure configuration control of systems and upgrades.
Clearcase/Clearquest administration and performing software builds in Unix environment.
Supervise and train new staff members.
Coordinated the entire transaction, starting with customer requirements, security needs, property management processes and documentation.
Perform audits of project, capital and spare material.
Perform procurement process, vendor quotes, prepare purchase requisition through signature cycle.
Develop database for property data, provide inputs in the design and format of records in the database.
Submit and track purchase orders through the process until items are received and entered into the database.
Northrop-Grumman (SA) 03/97 to 09/03
UNIX System Administrator
Administrator of Hewlett Packard, Digital and Solaris UNIX servers and workstations.
Supported over 200 software developers.
Interact with operators to troubleshoot problems, install operating system patches, perform software maintenance on servers, workstations and printers.
Assist network team labeling cables, troubleshooting and configuration of ATM drivers and servers.
Involved with all backup activity for servers and workstations.
Upgrade and troubleshoot our main backup system.
Supervise and train new staff members.
TRW Defense Systems 02/87 to 03/97
Senior Cost Data Analyst
Worked on cost proposals.
Assist in the preparation of proposal data, analyze cost input data from estimators and engineers to determine possible inconsistencies and missing elements.
Prepare a variety of statistical cost summaries.
Assure that the final proposal documents are statistically accurate and complete.
Assist auditors in information needed for negotiations and fact finding.
Supervise and train new staff members.
]Pinata Homeowner Association 12/96 to 12/15
President
Make sure property is taking care of.
Communicate with Property Management company for repairs from vendors.
Follow up and repairs.
Management budget.
If fines are applied to homeowner make sure they are paid in full.
EDUCATION/TRAINING
Associates, National Education Center - Information Systems 1986
Hewlett Packard - Omniback II
HP-UX 10.X System Admin for the HP9000
HP-UX System Network Admin for Experience UNIX System Admin
ITO Shell Scripting
NFS Configuration & Performance
HP-UX Network Administration II
Global Knowledge - Understand Networking Fundamentals
IBM - Essentials of Rational ClearCase for Unix
IBM - Essentials of Configuration Management with Rational ClearCase
Northrop-Grumman - QMS Awareness
Mission Systems Policies and Process
Configuration Management
Verification and Validation
Data Management
Software System Configuration Control (COTS/NDI)
Data Management Certification
Planning and Initiating Configuration Management
ITIL Foundation
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