Customer Service Office Staff
Resume:
KRISTEL ANN M. CORTEZ
*** *. **** **. *********** CITY
Mobile No.: +639*********
Email: ******************@*****.***
Career Objective
To obtain a position in a progressive company that guarantees quality service to its clients and as well as provides avenues for its employee’s career growth and personal enhancement.
Educational Background
College - 2005 – 2007 Famous Academy
2 years Course: Hotel and Restaurant Management
April-June 2006 Mandaluyong Manpower Development Center (TESDA)
Vocational Course: Hotel and Restaurant Services
Highschool: 2001– 2005 Jose Rizal University
Elementary: 1995 – 2001 Eulogio Rodriguez Elem. School
Work Experience(s)
Callbest Outsourcing Services, Inc.
Call Center Agent / Operations dept.
January 26,2012 – May 15, 2013
Room 2103, 21st Floor Raffles Corporate Center
Emerald Avenue, Ortigas Center, Pasig City
MASA Inc.
Beauty consultant
September 17, 2007 – December 17, 2007
Olay White Radiance Product
Watsons Department Store, SM Megamall Julia Vargas, Pasig City
On Job Training Experience
Sogo Daily Hotel
Telephone Operator / Receptionist
October 24, 2006 – December 23, 2006
5flr. Marketplace Mall, Gen. Kalentong Ave. Mandaluyong City
Figaro Coffee Company
Cashier
March 3, 2008 – March 30, 2008
3/F Greenbelt3, Esperanza St. Ayala Center, Makati City
Skills / Abilities
- Language Proficiency (English and Filipino)
- Knowledgeable with Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Flair for analytical thinking, organizing and negotiation
- Can work under pressure and with minimal supervision
- Hands on experience in providing quality customer service.
Personal Information
Date of Birth : 17 July 1988
Place of Birth : Mandaluyong City
Sex : Female
Age : 28 years old
Civil Status : Single
Nationality : Filipino
Name of Father : Rogelio D. Cortez
Occupation : Company Collector
Name of Mother : Rosanna M. Cortez
Occupation : house wife
Character Reference(s)
Mr. Jess Dela Pena
Vice President
Callbest Outsourcing Services Inc.
Mr. Christopher Latorre
Supervisor
Pepsi Cola Product Philippines Inc.
Mrs. Eliza D. Ceremonia
Owner
Annjeliz Catering Services
02-9037271
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
_KRISTEL ANN M . CORTEZ _
Applicant
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