Customer Service Sales Associate

LARRY RAY VICKERY

*** ******** ****** * MOULTON, ALABAMA * 35650

PHONE: 256-***-**** * EMAIL: ***************@*****.***

Strong family man and dedicated professional with 13 years of experience in lumber sales, shipment and warehouse management as well as an additional 7 years of over the road truck driving. A self-motivated planner and problem solver who adapts quickly to change, works independently and who puts high priority on safety.

Objective:

Looking for a career with growth potential as a place to retire from not just another job.

Summary of Qualifications

• Great physical strength, stamina and endurance.

• Experience making profit-based decisions relative to currently available facts.

• Proactive customer service skills.

• Strong ability to communicate in person, on the telephone and through email with a wide variety of individuals.

• Strong organizational skills, attention to detail and able to determine workload in a timely manner.

• Uncommon ability to work quickly and accurately under constant pressure while maintain safety as main priority.

• Great ability to maintain confidentiality.

• Ability to work well with others, proven team player.

• Eagerness to adapt and grow in position.

• Familiar with working in all kinds of terrain and weather conditions.

Employment History

Operations/Warehouse Manager

United Plywood

732 Old Trinity Road

Decatur, AL 35601 256-***-****

Immediate Supervisor: Brian Alexander July 2013 – December 2015

Lumber Sales Associate

Consolidated Forest Products

155 County Highway 62

Bear Creek, AL 35543 205-***-****

Immediate Supervisor: Kyle Miller November 2012 – June 2013

Lumber Sales Associate

Freestate Lumber Company

PO Box 190

Haleyville, AL 35565

Immediate Supervisor: Stan Cummings Jr. May 2009 - November 2012

Lumber Sales Associate

Bullington Lumber

Sheffield, AL

Immediate Supervisor: Keith Bullington November 2008- May 2009

Lumber Sales Associate

Mill Creek Lumber

County Highway 99

Haleyville, AL 35565

Immediate Supervisor: Hollis Miles May 2005 –November 2008

Basic Job Duties for Current and Previous Employers:

• Maintain stock in warehouse in an orderly fashion that is easily accessible.

• Deliver lumber and other building materials in a safe and timely manner.

• Load and unload trucks using forklifts, hand trucks and manually in an organized and weight proportioned fashion.

• Tarp and strap materials on flatbeds as needed for safe shipment.

• Providing customer service via telephone and email, including assisting with inquiries for product selection, pricing and availability.

• Generate sales quotations with great working knowledge of products, procedures and practices as well as keeping up with and predicting market trends.

• Schedule delivery for customers or arrange for customer pickup including quoting any additional cost for said services.

• Constantly engaging in research to identify and solicit new customers.

• Plans and paces personal work efficiently in order to meet productivity goals.

• Use internet based programs such as MapQuest and TripMaker to estimate mileage and figure freight charges for shipments as well as calculate weights of shipments.

• Maintain regular contact with customers including occasionally visiting their sites.

• Uses good judgment to determine when to negotiate a sale based on current market conditions.

• Maintain and service all types of electrical and hydraulic equipment.

• Use over-head crane to move heavy equipment, supplies and stack truck trailers.

Operating Systems: Windows 98, ME, XP, Vista

Technical Skills: Extensive experience with Microsoft Office Word, Excel Spreadsheets and Quickbooks. Heavy machinery operations including doziers, front end loaders, trachoes, backhoes, rock trucks, detachables, step decks, flatbeds, drop decks, vans, which include oversize and overweight vehicles. Also experienced in over head crane usage as well as equipment maintenance.

REFERANCES AVAILABLE UPON REQUEST

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