Administrative Assistant Customer Service
Resume:
Yvonne S. Pate
*** ***** ****, ******, ** *****
**********@*****.***
Objective
Seeking a position as a Medical Administrative Assistant/Billing & Coding Specialist, where I may be a member of a team, utilizing the skills and knowledge I have learned through education and experience. Skills
BLS certified
Data entry
Typing skills: 35 WPM
Proficient computer skills
Medical charting/records
Basic medical billing
Knowledge of EHR/EMR
HIPAA/OSHA guidelines
CPT, ICD-10, HCPCS coding
Insurance terminology: HMO/PPO &
government programs
Excellent customer service
Pleasant & friendly attitude
Strong communicator
Courteous & conscientious
Professionalism & empathy
Ability to multi-task
Team player
Ability to work independently
Relevant Experience
ArcPoint Labs, Martinez, CA 06/2016 – 07/2016
Medical Administrative Assistant (Externship)
Answered phone calls; contacted clients that were scheduled for testing; totaled, scanned credit card receipts and uploaded them into the computer; properly filled out paperwork and Chain of Custody forms for specimen testing; collection of specimens for testing (urine. Hair, saliva); answered clients questions about collection procedures and confidentiality; set clients up for testing at alternate sites via the computer; delivered test results to the proper parties by e-mail and/or fax; performed breath alcohol tests; inventory of supplies; maintained a clean work environment.
Employment History
Oakley Elementary Unified School District 07/2007 – 04/2016 Crossing Guard
Safely assisted students and others cross busy streets before and after school hours; Directed pedestrians and motorists to specified locations.
Oakley Elementary Unified School District 07/2008 – 04/2016 Campus Supervisor
Assisted students during their lunch hour in the cafeteria and on the playground; Administered First Aid and notify office personnel when students needed more specialized care; Offered students solutions to playground disputes and offered them choices.
Education
Contra Costa Medical Career College, Antioch, CA 07/2016 Medical Administrative Assistant/Billing & Coding Specialist Certificate with Medical Terminology
Los Medanos College, Pittsburg, CA 12/2006
A.S. Degree in Accounting
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