Manager Project Management

LISA-RENEE DUMAS

*** ********* **., *********, ** 07040 • CELL: 973-***-**** • E-MAIL: **************@*****.*** Experienced project and change manager offering years of success leading all phases of diverse technology projects; Prince2 and ITIL credentials; in-depth knowledge and experience working with various project management frameworks such as PMP, Six Sigma and SDLC.

PROFESSIONAL EXPERIENCE

DUMAS CONSULTING, LLC – Maplewood, NJ September 2014 – Present

Provide project management and operational process design for small business owners which include develop and implement financial management transparency, create knowledge base of key processes, ensure SLA’s are met and addressed when necessary, developed timely reporting and communication routines, create training materials, provide training, skills analysis and coaching for small business owners and their teams.

Design and implement end-to-end communication strategy which have included but not limited to marketing and PR plans, e- commerce platform and social media strategy for small business owners. BANK OF AMERICA, New York, NY Vice President, Enterprise Technology & Delivery Project / Change Manager March 2005 – August 2014

Led infrastructure teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Mitigated risk factors through careful analysis of financial and statistical data. Identify risk and contingency plans to mitigate corporate exposure. Anticipated and managed change effectively in rapidly evolving global business environments.

Managed financial and regulatory reporting for Infrastructure Technology teams.

Restructured and Implemented Project Process Improvements including Tool Workflow, Financial Transparency & Forecasting, Reporting and Risk/Issue Mitigation.

Led process improvement and change adoption infrastructure project prioritization.

Project Management Officer (PMO) for global, multiple location implementations engaging resources and supporting lines of businesses onshore and offshore to ensure Program Reporting, Financials, Risk and Issue Mitigation, Resource/Workstream Tracking and required Change Controls.

Established and led BofA’s Infrastructure Technology Rationalization Program’s Portfolio Management Organization resulting in overall Program savings and increased ROI of infrastructure technology. Business Manager

Increased Financial Transparency & Optimization reducing total costs for Global Banking and Markets CTO team which included Workforce Tracking: progress against committed saves, consumables, travel expense and vendor management.

Developed and implemented end-to-end Talent Management and Associate Enablement process for Shared Services Division creating talent planning improvements and employee survey index score gains.

Developed and implemented web-based information portal using Microsoft SharePoint to enable ongoing communications and information sharing among more than 800 cross-divisional associates. CREDIT SUISSE FIRST BOSTON, New York, NY Assistant Vice President, Global Infrastructure Technology Business Manager, Project Management Officer and Project Manager August 2000 – February 2005

Designed strategy and implemented proprietary financial modeling tool; technology integrated real-time market data for Investment Banking modeling.

Created and implemented global PMO that improved efficiencies, streamlined resources and reduced costs.

Re-engineered Division’s CAPEX process and team management, cultivated and maintained consultant / contractor vendor relationships.

Created strategy and execution of leadership development services for cross-functional team, trained over 100 project managers, globally.

DONALDSON LUFKIN AND JENRETTE, New York, NY Officer, Investment Banking Support Services Project Manager, Corporate Trainer and Support Specialist August 1995 – August 2000

Donaldson, Lufkin & Jenrette (DLJ) was a U.S. investment bank founded in 1959. Its businesses included securities underwriting; sales and trading; investment and merchant banking; financial advisory services; investment research; venture capital; correspondent brokerage services; online, interactive brokerage services and asset management. The firm employed approximately 11,300 people. DLJ was acquired in August 2000 by Credit Suisse. EDUCATION & CERTIFICATION

New York University, Tisch School of the Arts, BFA – Theater Major

Prince2 - Foundation Project Management Certification; ITIL - Service Management Certification; Organization Development Certification, Columbia University; Information Technology Project Management Certification, AMA PROFESSIONAL ASSOCIATIONS

Trustee, Family Connections; Co-Chair, Bank of America’s Black Professional Group, NY; Recruiting Team Captain, Bank of America’s Howard University; Co-Chair, Credit Suisse Women’s Networking Team

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