Manager Customer Service

SANGKIL (SK) LEE

***** ********** **.

Pflugerville Texas 78660

512-***-**** (Mobile)

**********@*****.***

QUALIFICATION

Over 20 years of successful job experience with diverse responsibilities and activities; Sales/Marketing, Production, QC/QA, Purchasing, Document Control, Project Management.

Bachelor degree in chemistry.

Reasonable computer operating knowledge (Windows System, Microsoft Office System)

EXPERIENCE

2009.8 ~ 2016. 4

SAMSUNG Engineering & Construction America, Inc. (SECAI)

Project Manager, GCS (Chemical System)

Responsibility and activities include Project Management in installing Chemical Systems for Semiconductor Production

Document Controller Manager

Responsibility and activities include managing/controlling all construction documents for SECAI

2001.5 ~2005.9

Air Products Korea, Inc.

Sales & Marketing Manager

Responsibility includes Sales, Sales Promotion and Marketing with Performance Chemicals for Polyurethane Foam Industry, South Korea

Markets

: Automotive

: Appliance (Refrigerator)

: Construction (Metal Lamination, LNG, Spray etc)

: Furniture, Shoe Sole

1999.4 ~ 2001.4

FRAMAS Korea Co., LTD

QC/QA Manager, Purchasing Manager

QC/QA Manager; Responsibility and activities include Quality Control/Assurance for both raw materials and finished goods, Technical Education & Training for in-house people/ contractors, Technical Customer Service.

Purchasing Manager; Responsibility and activities includes Purchasing raw-materials and managing Logistics team for both raw materials and finished goods;

Markets

: Shoe Industry ( NIKE, ADIDAS, REEBOK, etc.)

1989.1 ~ 1998.10

SK Chemicals Co., LTD – Resins Business team

QC/QA Manager (1998.1 - 1998.10),

Production Manager (1996.1 – 1997. 12),

Marketing Representative (1989.1 - 1995.12)

Quality Control/Assurance for both raw materials and finished goods, Technical customer service

Responsibilities and Activities include Production Management, Safety Supervision, Training and Supervising staffs in production Parts.

Products:

Polyurethane Resins including Coatings/Adhesives, Elastomers (TPU).

Polyester Resins including Coatings/Adhesives, Elastomers (TPEE).

Domestic & Overseas Marketing including Sales, Sales promotion with Polyurethane Coatings & Adhesives.

EDUCATION

Hanyang University, South Korea

Graduated with Bachelor degree in chemistry, Feb. 1989.

MILITARY DUTY

Served in Korean army, 1984.1 - 1986.6.

PERSONALITY

Enjoy working with people, Strong leadership, Ability to coordinate work, Responsible, Careful and Attentive.

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