Kami Zachry
*** ** ******* **. • Bentonville, AR 72712 • 479-***-**** • **********@*****.***
Objective
Team Leader seeking to begin the next chapter in my life
Summary of Qualifications
Team Lead with a proven record of outstanding leadership skills.
Gained the trust, confidence and respect of Management with handling Escalation’s within Projects.
Excellent oral presentation skills to educate clients or colleagues on best practices of daily operations
Professional Experience
Project Coordinator, NCR – Bentonville, AR 2016-Present
Handled logistics for Vendor accounts
Demonstrate solid leadership skills while assisting with data project
Showcase strong management skills while leading a number of different large projects
Currently working on a project that Upgrades Vendors POS
Achievements:
Showcased strong oral presentation skills while leading a various number of different projects
Project Coordinator, NCR – Bentonville, AR 2015-2016
Coordinated vendors as needed to various sites
Organized tracking for returned POS equipment, and ensured it was appropriately billed to the vendor
Addressing the status of projects, including any changes or issues, including to managers and customers
Project Coordinator, Hewlett-Packard – Bentonville, AR 2015-2015
Assisted on Vendor Project creating Service tickets
Communicated with technicians before and after service calls, and escalated issues
Specifically supported POS Hardware
Telecommunications Agent, Wal-Mart Call Center- Bentonville, AR 2014-2015
Fielded incoming calls from customers supporting Savings Catcher Program
Documented Customer concerns and escalated to proper Management
Technical Skills
Software: Microsoft Office and Access
Operating Systems: Windows Vista
Networking: LAN
Database: Oracle/Quick base/Remedy/VDI/PCI/SharePoint
Education, Training and Certificates
License - Certified Nurse’s Aide, Petra Allied of Health Springdale, AR 2011-2012
Diploma-Watts High School, Watts, Oklahoma 1999-2003