Document imaging specialist

Paige Nelson

*** ******** ****, **********, ** **609 864-***-**** ****************@*****.***

Professional Summary

Operations Manager with over 20 years experience in document imaging. Extensive customer facing and business development experience. Adept at creating and executing custom document imaging systems for a wide range of clients and products.

Experience

OPERATIONS MANAGER ITS, INC. AUGUST 1996 – APRIL 2016

Prepared and managed onsite and offsite document imaging custom systems.

Worked one-on-one with customers to ensure all needs were met in a most cost-efficient manner.

Deadline conscious, understood customer needs for retrieval and data storage.

Managed client relations including travel to clients’ offsite (nationally) both short-term and long-term.

Technical expertise in helping clients to customize their needs for data storage, hardware and software that is compatible with their current systems.

Stayed informed of hardware and software archival media such as tape drivers, CDs that can be imported into a system, cloud storage or retrieval through CDs or DVDs.

Trained employees how to prepare, scan, quality check and index according to customer needs and budgets.

Complete conversion for banks, hospitals, schools and legal.

Extensive data entry, ten-key and job set up.

FILING & IMAGING MANAGER SPARTAN EXPRESS FEBRUARY 1993 – JUNE 1996

Extensive filing, scanning, QC, index, computer experience with light data entry and emphasis in ten-key, customer service management and payroll preparation.

SALES MANAGER MERRY GO-ROUND FEBRUARY 1986 – NOVEMBER 1990

Managed store operations including but not limited to promoting the brand, meeting sales targets, preparing payroll, providing top customer service and motivating and monitoring employees.

Technical Equipment

SCANNERS

Bell & Howell

Kodak

Microfiche

Vidar

Microfilm

CD & DVD Burner

Education

ASSOCIATES APRIL 1992 CHRIS LOGON CAREER COLLEGE

Major: Cosmetology

Relevant coursework: Ascent Capture, Hyland Onbase, Kofax

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