Operational Supervisor

Gregory Barnes

**** ***** **** ● Atlanta, GA ****4● 404-***-****● *******************@*****.***

Profile

I am a motivated, personable professional with multiple years of experience of face to face customer service, sales, and visual merchandising. Talent for quickly mastering new technologies/systems, and demonstrating accurate execution to fit the business need, and I am diplomatic and tactful, with professionals and non-professionals, on all levels. Accustomed to handling sensitive, confidential records, and demonstrates a history of dependability and accuracy with sales/revenue reporting.

I am flexible and versatile – able to maintain a sense of humor under pressure; Poised and competent, with demonstrated ability to easily transcend cultural differences.

Summary of Qualifications

1.Retail Sales

2.Written Correspondence

3.General Front Office Skills

4.Computer Savvy

5.Customer Service

6.Scheduling

7.Client Orientation

8.Professional Presentations

Technical Skills: Microsoft Office Suite – Word, Excel, PowerPoint, Access, Project, Outlook and Publisher

Education

Brown Mackey College Associate – Business Administration Graduated -2008

Dunwoody,

Atlanta, GA

Professional Experience

AAA Parking Company Atlanta, GA

Valet Service Lead June 2008 – Present

Record Keeping; maintain record receipts for over $5k in revenue daily.

Concierge; Assisting all visitors and employees of Piedmont hospital with directions around the surrounding areas.

Operation management; Responsible for opening/closing business operations of all funds and accounts received, lock up and preparation for next day business operations.

Welcoming visitors, customers and employees to Piedmont Hospital, including Piedmont Hospital Presidents and all AAA Parking Management.

Metro Park Clothing Dunwoody, GA Merchandising Lead 2006 – 2008

Welcoming and answering customer questions regarding products and services. Help customers throughout purchasing experience, which includes consultation, until purchase and checkout.

Display merchandise and maintain a clean shopping area to maximize department appearance.

Organizing department workflow by managing and delegating task to the floor support and sales team.

Operating a register as needed to process customer transactions, including closing operations.

Serving customers by modeling a positive STAR service spirit, greeting customers as they enter and exhibiting a friendly and helpful attitude.

Quality assurance performed daily monitoring of sale activities. Providing effective and constructive feedback on store monthly goals, evaluating employee performances goals.

Identified training opportunities, and provided reports on market trends and research.

Gregory James Johnson Page 2

Sodexo Atlanta, GA

Purchasing and Receiving Clerk 2004 – 2006

Maintain and restock inventory for Georgia State University Cafeteria.

Receiving all incoming shipments and updating the inventory using Microsoft Excel.

Assisting in minimizing the loss of company assets.

Assisting Catering Coordinator with events ensuring that food orders were place.

Oversee all financial revenue and expense targets, and sales of produce and dry goods.

References

Name Phone number Occupation Years known

Selwyn Carter 404-***-**** Corporate Treasury Manager 5

Brodney McClinton 404-***-**** Payroll Manager 12

Anthony Woods 404-***-**** Health and Wellness Specialist 10

Mussie Asmerom 404-***-**** AAA Parking Manager 3

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