Sales Management

Professional Summary

oA Globally Certified Associate in SAP Order Fulfillment (SD- Sales and Distribution) ERP 6 & EHP 6 (SAP ID: 001*******)

oOver 3 years of hands on industry experience of working in SAP projects with full lifecycle implementation using ASAP methodology, blueprint, Realization, Finalization, and Go Live & support.

oExpert knowledge on Procurement To Pay (P2P), Order To Cash (OTC) processes. Expertise in setting up Enterprise structure, Master Data, Partner Determination, Automatic Data Determination, Shipment Scheduling, Collective Processing, Complaints Processing (Credit memo requests, debit memo requests, cancelling billing documents, creating returns, creating invoice correction request), Analyzing data using Lists and Reports for SD processes.

oProficient knowledge in Data Flow, Special Business Processes, Incomplete Documents, Business Partners, Outline Agreements, Material Listing and Exclusion, Free Goods, Controlling Deliveries, Pricing, Availability Check (ATP), Shipping, Transportation and Billing, knowledge in integration of SD with other modules like MM, FI, CO, WM and ABAP.

oFunctional knowledge in setting up Pricing Procedure Determination, Adding New Fields for Pricing, creating Condition Record, Applying Special Pricing Functions, Analyzing Tax Determinations, Creating and Processing Rebate Agreement, Analyzing Invoice combination and Invoice Split, Setting up Account Determination, processing Down Payments.

oFunctional expertise in Modifying Copying Control, Text Control, Output Determination, Enhancements and Modifications.

oKnowledge in data cleansing and data conversion using Tools like LSMW, BDC, CATT, end eCATT, interfaces like IDOC, EDI, RFC and BAPIs.

oA versatile Sales and Marketing professional having over 5 years of experience, offering a proven track record Market Research & Penetration, Revenue Generation, Team Management, Branding & Promotion.

oAdroit in identifying & developing new markets, generating leads and ensuring client retention.

oProven ability in achieving/exceeding targets, opening new and profitable products/service markets

oAn effective communicator with excellent team building & relationship management skills

Technical Skills

ERP Systems SAP R/3, ECC 5.0, ECC 6.0

Projects tools like MS Visio, MS Outlook, MS Project

Operating Systems Windows XP, 95, server 2003

Project Experience

Conducting workshops to gather and analyze business requirements

Collecting business requirements, stakeholder requirements, solution requirements like functional and non-functional requirements, transition requirements

Identified the business need and providing the solution scope that can be feasibly be implemented by the business

Used techniques like data flow diagrams, data modeling, business rules analysis, brainstorming, organization modeling, problem tracking and process modeling.

Prepared data flow diagram for all the business flow process.

Configured customer master, vendor master, material master, condition master and output master

Worked in creation of condition technique in pricing, access sequence, condition record and the pricing procedure, defining pricing based on item categories, condition exclusion, setting up sales deals and promotions.

Qualification

oMaster of Business Administration in Marketing Management from Coventry University, England (2010)

oBachelor of Engineering in Electrical and Electronics from Anna University (2007)

Certifications:

oSAP Order Fulfillment (SD) ERP 6 & EHP 6 Certified Associate Consultant (SAP ID: 001*******)– Awaiting to receive original certificate from SAP Germany

Company Experience

oWorked as a Management Information System (MIS) Manager in Butterfly Gandhimathi Appliances Limited and Group Companies ( July 2014 to Feb 2016)

oWorked as a Sales and Marketing Executive ABI Enterprises, a subsidiary company of Texaco, Bristol, United Kingdom (October 2010 to November 2013)

oEmployed as a Senior Transaction Monitoring Officer, Allsec Technologies, Chennai (from March 2006 to August 2008)

Area of Expertise

oSales & Marketing

oBusiness Development

oMarket Research & Penetration

oRevenue Generation

oTeam Management

oBranding & Promotion

Roles & Responsibilities

Responsible for coordinating with the existing distributors and dealers of the company.

Updating distributors and dealers about the change in product price and new product launch.

Meeting the existing customers, new customers and bringing potential business.

Solving the problem and queries of existing dealers and customers.

Searching for new dealers.

Giving all the details of the company to the upcoming dealers and explaining them policies for the dealership.

Organizing events at the dealers place to attract more customers.

Meeting dealers on weekly basis

Making daily call reports and sending them to my higher officer.

Attending meetings and monthly closing at district office

Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.

Identifying improvement areas & implementing measures to maximize customer satisfaction levels

Monitoring, training & motivating the manpower and providing direction to the sales team for ensuring optimum performance and enhancing their professional and soft skills.

Analyzing the performance of team members for assigning targets on a regular basis

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