Microsoft Office Service

Exly Caceres

**** ***** ****** *********:

Houston, Texas 77093 School: YES College Prep North Central Phone: 281-***-**** Years Attended: 4 years

E mail: *******.****@*****.*** Graduation Date: May 31st, 2015 Skills:

● Fluent in both English and Spanish

Employment:

● Knowledge of Microsoft office (Excel,

Word, PowerPoint, etc.)

● Royal Prestige(02/2016 Current): Part time telemarketer. Have to set up appointments for salespeople to visit potential customers. Have to work to connect with the person on the other side of the phone to gain their trust and interest. Also work on finding addresses to keep a closure on the driver's distance. Finally, keep track of the sales and on the comments the salespeople noted down for the customers to try and keep our customers satisfied our services.

● R.S. Concrete(09/2015 12/2015): Dispatch assistant/receptionist. Had to take orders and place them on the schedule. Experienced handling multiple calls and multi tasking.Had to listen to customers complaints and worked towards finding a solution for them to be satisfied. Kept track of truck drivers on the GPS made them maps and sometimes had to guide them in what street to take. Had to work with sending emails,faxing,making copies,and scanning documents. Made a daily schedule for the drivers, and a daily sheet of the work ran for the record. Kept work area organized and clean.

● La Muneca Taqueria(05/2015 09/2015): W orked as a cook and cashier during the night shift. Greeted customers as they arrived then took their orders and served them I also made sure to go orders were ready by the time the customer expected. Had to sort drinks and ice them. Kept vegetables chopped for the night and food ready and sorted to be ready to work at a fast pace non stop. Had to wash dishes, sweep, and mop the work area several times throughout the night and before closing.

● Mi Tierra Honduras(02/2015 05/2015): Worked as a cashier and greeted the customers as they walked in the store. Had to count money when I opened the store and at the end of my shift also sorted coins for the change. Had to bag items as I entered transactions to the cash register. I made money transfers for customers to different states. Had to stock merchandise at least once a week after pricing them with a sticker. Always kept the area clean and presentable for customers.

● 7 mares(09/2014 11/2014): W orked as a greeter, server, and cashier during a night shift. T ook orders and served the customers. Made sure to go orders were ready as expected. Had to sort silverware and wrap it to present to customers. Checked in with customers to knowing I provided a good service to them. Had to clean the area I served customers in after they leave. Before closing washed dishes, mop, and sweep.

Volunteer/ Community Service:

● Joe E. Moreno Elementary: Assisted teachers and w orked with younger kids to tutor them

● St. Charles Church: S orted canned food and clothes for people with low resources

Contact this candidate