Customer Service Representative

PROFESSIONAL SUMMARY

SKILL HIGHLIGHTS

WORK EXPERIENCE

EDUCATION AND TRAINING

HILSE YAMAHARA ELVIR ALFARO

************@*****.***

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Strong organizational skills

Active listening skills

Courteous demeanor

Customer service expert

Telephone inquiries specialist

Adaptive team player

Staffing management ability

Confident public speaker

Personal and professional

integrity

Financial aptitude

In-depth claims knowledge

Cultural awareness and

sensitivity

Cultural awareness and

sensitivity

09/2014 to 05/2015 Maintenance

Boxer Property Houston

Maintained proper stock levels on a line.

Keep property in good condition and respond to our tenants calls. 05/2015 to 07/2016 Billing speciallist

iMedical billing and coding Houston

Obtained information by contacting appropriate personnel or patients. Scanned incoming documentation. Pulled patient charts for upcoming appointments. Disseminated information to correct department, individual or outside location. Followed-up with insurance companies and individuals to resolve discrepancies. Maintained complete confidentiality in accordance with organization and legal requirements. Wrote reports, emails, memoranda, letters and releases.

12 GED

Gerge Bush High School Richmond, Texas

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