Desmond Roberts
**** ******* ** ***#**** San Antonio, Texas 78230
Contact: (210) – 548 – 2201 Email: ***************@*****.***
Objective
Objective is to use my comprehensive and diverse skill set within a position that focuses on Team Leadership, Analysis, and Customer Care.
Experience
Student Testing Coordinator at Student Disability Services (UTSA) August 2011-Jan 2015
-Coordinates, maintains and creates an accurate testing schedule for all students with disabilities at the Adaptive Testing Center, including testing locations, testing times and testing proctors to be assigned.
-Establishes a clear line of communication and rapport between students with disabilities, faculty, and staff to ensure testing accommodations are maintained and respected.
-Mediates, defuses and resolves tense situations within the Adaptive Testing Center.
-Safeguards the highest standards of test integrity at all times at the Adaptive Testing Center.
-Thoroughly experienced in formatting alternative media for exams as well as reading materials for students with disabilities, this includes contacting publishers for requesting alternative media formats (to ensure copyright guidelines are upheld).
-Converts textbooks (and other written materials) into accessible digital formats for Braille Readers, Zoom Text and J.A.W.S (Job Access With Speech) for students who are visually impaired.
-Provides supervision and training for Adaptive Testing Center student staff regarding payroll responsibilities (timesheets), work schedule arrangements and also the day-to-day functions of the testing center.
Administrative Assistant II at the City of SA-Development Services Department June 2016 – Present
- Created and Designed fillable PDF forms using Adobe Acrobat Pro.
- Scanned (architecture plans) and managed database they were sent to.
- Prepare correspondence for communication with other City Departments as well as the public.
- Coordinated the administrative operations of the assigned department and division.
Education
University of Texas at San Antonio, Bachelors in Exercise Science January 2010 - 2015
Skills
- Extremely proficient in Microsoft Office; Word, Excel, Outlook, etc.
- Outstanding organizational and analytical skills, especially relating to scheduling, calendar management and payroll tasks.
- Great communication skills with all types of populations (faculty and staff, also military personnel).
- Acquires great patience in all types of circumstances.
- Lead by example leadership qualities and experience supervising student staff.
- Familiar with budgeting and creating financing reports, agendas, minutes in word and excel.
- Acceptable assured writing contracts and proposals for venue bookings owners, and sponsors.
Affiliations
- Phi Beta Sigma Fraternity Incorporated