Customer Service Operator

*** ********* ** *******, ** 380**-***-*** **** *****.*******@*****.***

Osiel Arriaza

Objective

To obtain a position where I can perform the requirements with my experience, as well as to learn more skills and qualifications to perform better within a company. To find a company that promotes growth within the company

Experience

2006/6 2007 Jabil Memphis, TN

Shipping assist

Dtv shipping specialist outbound mass production to various central Warehouses internationally

Excelled in the areas of preparing the product before outbound via local systems and using various carriers.

Prepared DTV recovery kits for reuse of the unit in other areas for refurbishing. 2007/3 2008 Jabil Memphis, TN

Repair surface technicians

Repaired Dtv Covers damaged with a repairable surface using specialized equipment and using a special liquid as a filling in the material to a leveled surface.

Processed the product through a heating system that required high attention during the processing, then Sanded material to a smooth surface

Painted covers individually using a spray paint gun to quality specs and prepared them to be reused.

2008/9 2009/2 Dish Network Memphis, TN

Field service Technician

Installed the satellite dishes at customer's homes while using tools that provide locations, angles and degrees of satellites that provided services to the residential customer.

Providing customer service using my bilingual skills to communicate with local clients via phone service or a live visit.

Driving was a major part of the job while being in a local area to provide services while having a communication with dispatchers using company vehicle and providing a timely service. 2008/08 2011/06 UPS Memphis, TN

Osiel Arriaza

Affective Lead

Unload and loaded product from freight in a timely fashion while providing the customers product with quality

Worked as Ram agent providing the balance of freight before loading

Used airport equipment tug cart to move large cargo to prepare for airplane loading/K loader operator

2009 16 Mimeo Memphis, TN

Inventory Admin

Using Rf Scanners picking product that was ordered via an order in AX, while providing this service drove a forklift rc300 Stand up and sit down lifts and a scissor lift .

Stock the floor with material that will be used in the printing product floor with required inventory for production.

2009 2011 worked as a black and white print operator printing for local/global businesses and schools with the printing needs

Receiving inspecting the material and reviewing the inbound p.o material making sure the product is correct.

Receiving the material prepare the material for put away and easy accessibility.

Cycle counted material in location and a material in defect areas. Used cycle count processes that were processed in system and physically. Once a month cycle counting requirements to ensure inventory

05/2016 Coca cola M emphis,TN

O rder Builder

Essential Responsibilities:

● Responsible for pulling orders based on pick ticket to accurately build orders for loading onto delivery trucks

● Build orders according to assigned load tickets using industrial power equipment

● Manually lift and move product to restock and repack ensuring date code accuracy and proper rotation

● Adhere to good manufacturing practices and safety standards

● Responsible for meeting productivity requirements

● Stage completed pallets in designated area

Daily Activities:

● Repetitively lift, carry, and position product (weighing up to 50 lbs) above shoulder height without assistance

● Consistent kneeling, squatting and reaching above the head

● Ability to push and pull manual and powered equipment (i.e., pallet jack, hand truck etc.) containing product loads for a minimum of 100 yards without assistance

● Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand eye coordination

● Ability to read information in small, medium, and large print

● Ability to stand and walk for long periods of time Education

Osiel Arriaza

2006 Dickinson High School

Jersey City, New Jersey

2008/8

General Education Diploma

2012/8

Rasmussen College (currently attending)

Qualifications

Bilingual, Fluent in spanish, computer skills, using scanning equipment manually and using digital scanners, team goal oriented while providing quality hard work. Driven many equipment where I was certified within the company’s I drove for such tug cart driver K load operator, stand and sit down lifts. Warehouse knowledge, leading a team to high standards. Consistently seeking to improve performance and demonstrates personal investment in optimizing organizational outcomes

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