Customer Service Data Entry

TASHUNA A. SYAS

Perris, CA 310-***-**** ************@***.***

OBJECTIVE

To have a challenging position that allows the opportunity to expand on my previous work experience and a strong desire to excel and build a future within a corporation that possess growth potential.

QUALIFICATIONS

Strong planning and organizational skills with Strong leadership skills. Good verbal and written communication skills, customer oriented, team player and people oriented. I possess the ability to interact with a wide range of management, knowledge in time management and client relations. I’ve worked for various Customer Service related companies for over 10 years and understand the unique dynamic that is required to be the best. I’m a friendly, energetic personable, motivated individual.

AREAS OF EXPERTISE:

•Effective customer Service skills

•Data Entry 10 key

•Bank Proof Reading machine (Opex)

•Ability to Multi-task

•Highly organized and self-motivated

•Strong work ethics

ADMINISTRATION AND CUSTOMER SERVICE EXPERIENCE

Administrative Assistant and Office Clerk 10/2013-01/2016

First Group America Los Angeles,CA

•Prepared, updated and scanned daily reports for employees’ time sheet.

•Monitored and corrected Employees’ time sheet from different resources and locations for accuracy, and was accountable to answer any queries and complaints or proposal;

•Input checklist for all the three first group’s locations in Excel and gathering data necessary in prearranged Adobe format using graphs; analyzing the employees’ daily activity from GPS.

•Supported the payroll and routes scheduler manager.

•Excellent customer service

Processing data entry clerk 05/2011-12/2011 City Group Corporation Gardena, CA

•Proven ability to work in a fast paced environment under demanding circumstances.

•Highly capable of keying image at a high rate of speed with an authorize ability to make money adjustment.

•Keyed 1,100 transactions per hour; Keyed 2,275 field per hour on a proof reading machine (Opex).

Processing Senior Balancer 05/2005-12/2010

Unisys / JP Morgan Chase El Segundo, CA

•Research unprocessed checks using PIE ( payment information engine)

•Correcting and balancing customer transaction; Ability to balancing all night reports.

Data Entry Clerk 04/2003-04/2005

Electronic Data System in Washington Mutual El Segundo, CA

•Researching third party, non-negotiable, altered, refer to maker checks, balancing and handling cash.

•Keyed 780 transactions per hour; keyed 1800 field per hour on a proof machine.

EDUCATION, CERTIFICATES AND COMMENDATIONS

•Major : General Education Compton Community College

Lynwood High School High School Diploma

References available upon request

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