TOULONA ROBINSON
P.O.Box *** Rancho Cordova CA **741, 916-***-**** *********@*****.***
OBJECTIVE
To work in a professional environment,where I can grow as well as utilize my years of professional experience in patient care and customer service.
EXPERIENCE
Quest Diagnostics
Lead Phlebotomist 3/2007 – current
Performed phlebotomy duties, supervised and operated patient service center with accuracy
Maintained safe and professional environment
Trained new phlebotomist to draw pediatric and geriatric patients
Access patient insurance
Performed Federal and Forensic drug screenings
Resolved conflict with patients,employees and doctors offices
Performed all aspects of customer service duties
Patient billing, collected copays, as well as past due balances
Verified insurance eligibility,and benefits
NATIONAL CAREER EDUCATION
Phlebotomy Lab Assistant
4/2005 – 12/205
Course completed received certification
LICENCES
CPT1 00018378 expires 11/2016
PROFESSIONAL REFERENCES
Duane Shine / supervisor
Terri Harris /supervisor
Amy Turner /supervisor