Management Microsoft

Aakash Majmundar

678-***-****

Atlanta, GA

***************@*****.***

Objective

To Obtain a position in Database Analyst where I can fully maximize my current education and work experience in a challenging environment.

Skills

Microsoft Project (Intermediate)

Microsoft Access(Intermediate)

Microsoft Excel (Advanced)

Microsoft Visio (Intermediate)

SQL server Management Studio (Intermediate)

Salesforce (Intermediate)

Teradata/MYSQL (Intermediate)

Microsoft Power-Point (Advanced)

Data Analytics(Intermediate)

Work Experience

Brightree LLC, Lawrenceville, GA CRM Salesforce Specialist Feb 2016- June 2016

Updated, deleted duplicates, and created customer contacts in Salesforce database

Used Excel for data-mining salesforce contacts

Created Pivot Tables using Excel to calculate percentages of number of customers

Maintained data integrity by accurately researching and examining Salesforce customer accounts

Intercontinental Hotel Group, Alpharetta, GA Business Analyst (Internship) June2015-Aug 2015

Created a Google website with HTML knowledge for team to establish better communication for collaborative purposes

Mapped out and created Visio flowcharts for complicated support processes for team

Updated new database information coming into system using Microsoft Visio and Excel

Held meetings with team members to identify complicated systems

Forecasted monthly ETL loads coming into system using google calendar for reference

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DeKalb County School System, Decatur, GA Internal Polices (Internship) Aug 2014- Dec 2014

Created flowcharts and diagrams for various IT departments to help improve their flow of operation

Provided weekly status reports to manager using Microsoft Project

Presented final outcome of project to CIO and unit managers of company using Microsoft Power-Point

Held interviews and made recommendations with unit managers on how to improve current IT system processes.

Led a team of three by using various forms of communication such as Microsoft Outlook. Google Drive, Google Hangout, Skype, and Microsoft Project.

Education

Georgia State University, J. Mack Robinson College of Business, Atlanta, GA

Bachelor of Business Administration, Computer Information Systems, Dec 2015

Major GPA: 3.4

• Dean’s List

Relevant courses include: Systems Analysis, IT Project Management, Database Management, Operations Management, Introduction to Java, and Strategic Management and Telecommunications

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