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Customer Service Manager

Location:
Jersey City, NJ
Salary:
15
Posted:
August 22, 2016

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Resume:

Joann Camilo

*** ****** ***

Hamilton NJ *****

609-***-****

***********@*****.***

Summary

Highly experienced Administrative Office Manager for a non-profit organization for the past seventeen years, specializing in strategies to keep the organizations name relevant within the community, by planning public outreach events within the community, sales of memberships to the organizations for families, and fundraising for up keep for the establishment.

Qualifications

Team leader/player Problem solver

Customer Service

Coordination/organization skills

Multi task skills

Deadline/detail oriented

Experience

2/98 – 11/15 YWCA Trenton Trenton, NJ

Office Manager

Responsible for but not limited to:

-Advertising and rental of vacant spaces in the building

-answering multi-line phone system, data entry, bookkeeping, and using 4in1 copier

-Ordering supplies for the building, mail and pay check distribution

-Scheduling meetings for the CEO of organization

-conducting research for projects, and writing daily memos to support the CEO with task

-Organizing fund raisers and events

-Interviewing, hiring, and training all staff

2/96-2/98 J.C. Penny Lawrenceville, NJ

Customer Service

Responsible for but not limited to:

-Greeting customers

-Cash handling

-Item stocking

-Loss prevention

-Department upkeep (appearance)

Education

Trenton Central High Diploma - 1987

References

Upon request



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