Customer Service Delivery Driver
Resume:
KELLY KEELER
P.O. Box *****
Phoenix, AZ. *****
*************@*****.***
Objectives
To obtain full-time position as a Delivery Driver/Forklift Operator/ Warehouse Shipping & Receiving associate with the opportunity for advancement.
Experience
(Summary Warehouse/Shipping & Receiving))
Shipping Package & Receiving Clerk
February 2016 to present
Firebird Fiber Glass Productions 6310 No. 53rd Ave. Glendale, AZ 623-***-****
Maintain records of all outgoing and incoming shipments from and to the warehouse
Prepare shipments with the correct mailing labels and ensure that all orders and withdrawal requests from the warehouse are correctly fulfilled.
Consolidate shipping order
Accurately filled orders: prepared, wrapped, weighed and loaded items for shipping according to packing slips ƒ
Processed all invoicing, freight forwarding and packing slips ƒ
Used computerized system to verify and pull inventory ƒ
Shipped high volume of orders daily; followed all procedures and kept accurate records
Supervised loading and unloading of goods, ensuring that merchandise was handled with care and placed correctly in warehouse
Monitored inventory paperwork and ordering, to keep warehouse fully stocked ƒ
Kept warehouse items neatly organized to facilitate ordering of new inventory
Resolved a wide range of problems, including missing merchandise, delivery cancellations, damaged merchandise and incomplete deliveries
Discussed shipping and packing issues with co-workers and management to develop improved practices ƒ
Trained new warehouse workers from various ethnic backgrounds
Skills
Experience with forklift, pallet jacks, box trucks (with a GVW of 26,000lbs) and vehicles with air brakes
Knowledgeable of OSHA building safety regulations and procedures.
Ability to lift 70+ pounds.
(Summary Firefighter)
Wildland & Structural Firefighter with 4+ years’ experience. Proactive team player with a very strong work ethic. Strong organizational skills. . Excellent foreman with highly developed project management skills, and a drive for success. Quick learner, with a strong desire to enhance skills. Extensive background in firefighting and fire safety. NFPA & OSHA regulatory compliance as a portable fire extinguisher technician with solid experience servicing, repairing, and executing maintenance programs for all types of portable fire extinguishers. Motivated fire Tech with 4+ years’ experience providing strong customer service and solving problems. Resourceful facilities fire extinguisher Tech with solid background in preventive maintenance repair.
Firefighter
June 2011 to August 2015
ADOC–1305 East Butte Ave Florence, AZ. Phone: 520-***-****
Responded to Wildland fires throughout the state of Arizona.
Conducted air monitoring for specific Wildland fires sites to evaluate and monitor the surrounding air quality.
Responded to fire and EMS emergencies throughout Florence Complex.
Provided emergency Hazmat, medical, oil, spill, fire and rescue response support.
Initiated a pre-incident planning program for all 400 residential, commercial and industrial buildings, located throughout the Florence Complex, scheduling inspection visit and conducting annual pre-incident inspections.
Responsible for the service and repair of over 4000 portable fire extinguishers located throughout the state with the ADOC.
Oversaw the service and maintenance of the 4000 portable fire extinguishers located throughout ADOC.
Oversaw the maintenance and testing program, including hose, ladder, portable fire extinguishers, and pump testing.
Skills
NFPA standards, repair-service all types of portable fire extinguishers
Occupational Safety Consultant (OSC)
Building safety inspections (ADOC)
Certified Firefighter (II)
Certified chainsaw (AZ. Dept. of Forestry)
(Summary Chauffeur/Delivery Driver)
7+ years of chauffeur/delivery driving combined experience. 10+ years without any traffic violations and/or accidents. Proactive team player with a very strong work ethic. Strong organizational skills. Excellent foreman with highly developed project management skills, and a drive for success. . Quick learner, with a strong desire to enhance skills. Knowledgeable in OSHA regulatory compliance with workplace safety procedures. Current DOT medical card expires 9/2017.
Limousine Driver
March 2008 to June 2011 OUT OF BUSINESS
Luxor Limousine –861East Main St. Mesa, AZ. Phone: Direct Supervisor (Chris 626-***-****)
Established long-term customer relationships through prompt and courteous service.
Presented customers with bills and receipts and collected payments for services rendered.
Completed a daily pre-trip vehicle inspection checklist before beginning services for the day.
Checked vehicle's fluid levels and tire pressure and scheduled any required maintenance or repairs.
Selected the most efficient routes in compliance with destination instructions and required fuel policies.
Resolved customer complaints and made the necessary adjustments to the order obtained signatures needed to complete and process all paperwork and payments in a timely manner.
Skills
Responsible driver
Punctual and reliable
Excellent sense of direction
Trip Planning
Very proficient at coordinating schedules, organizing meetings and materials, maintaining client portfolios.
Strong verbal and written communication skills.
Parts Delivery Driver
July 2004 to March 2008
Phoenix Rack & Axle – 114 No. 32nd St. Ste 101 Phoenix. AZ. Phone: 602-***-****
Prepared itemized delivery sheet for items of merchandise to be delivered by truck drivers.
Grouped and routed deliveries according to designated areas.
Copied information, such as name, address of consignee, type of merchandise, number of pieces and mailing designation, from records onto delivery sheet.
Was instrumental in ensuring the delivery of all goods.
Located and selected merchandise and verified against delivery sheet
Ensure truck is loaded safely and securely.
Provide exceptional customer service during course of deliveries.
Scheduled and organized appointments and expectations of each customer’s needs.
Roadside assistance driver.
Skills
Experience with forklift, pallet jacks, box trucks (with a GVW of 26,000lbs) and vehicles with air brakes
Knowledgeable of OSHA building safety regulations and procedures.
Ability to lift 70+ pounds.
Responsible driver
Punctual and reliable
Excellent sense of direction
Very proficient at coordinating schedules, organizing meetings and materials, maintaining client portfolios.
Trip Planning
(Summary Land Surveyor/Heavy Equipment Operator)
8+ years of land surveying, grade checker, and heavy equipment operator combined experience. Observant Land Surveyor possessing a keen eye for detail while determining boundaries of land parcels, topographic mapping, and specific properties at assigned locations for various projects, such as, making maps, construction, mining, land evaluations and other projects. Adept at developing detailed maps, drawings, diagrams and design plans.
Front End Loaders, Bobcat, Motor Grader (G-13 Blade), Backhoe, Paddlewheel Scrapers, D7-D10 Dozers, Water Pull, 2000 gal + wide variety of excavation equipment. Great experience in operating all types of large vehicles in a safe and efficient manner.
Current DOT medical card expires 9/2017.
Land Surveyor/Heavy Equipment Operator
January 1995 to December 2003
Vara Systems – 2530 Calcite Cir. Newbury Park, CA. 91320 Phone: 805-***-****
Researched and collected data to complete surveys that validated project objectives
Prepared initial sketches of areas before any excavation work took place.
Maintained an updated database of project-related geographical information.
Worked with surveying staff, architects and mapping staff to ensure consistency.
Ensured that all required survey information was collected per project requirements.
Extensive knowledge of land surveying methods and measurement practices
Researched and collected data to complete surveys that validated project objectives
Coordinated timeframes between teams and team members to ensure project completions in timely manners
Collaborated with senior management and engineering team to develop and implement project objectives
Developed advanced designs for maintaining walls with structured abutments
Conducted research to determine requirements and plans for highways, common buildings, bridges and other structures
Excellent hand-eye coordination and multitasking skills needed to operate vehicles
Work with many other operators to fulfill responsibilities of each shift
Inspect machines and vehicles for necessary maintenance
Load said materials into large trucks with as little loss as possible
Teamwork mindset and personable nature, able to get along and work with anyone
Observant of surroundings at all times
Physical ability to bend and lift heavy objects and work in all weather conditions
Oversee the safety precautions required when using heavy machinery
Perform and carry out specific digs needed for projects
Capable of performing physical labor with no health or physical concerns
Accomplishments
Promoted to a senior position within 6 months of employment.
Continuously maintained an accident and incident-free driving record for more than 5 years.
Wildland fire crew team leader 2+ years Florence Arizona.
Captain Structural fire crew 2+ years Florence Arizona.
Created a comprehensive Microsoft Access program to track the service records of 4000+ portable fire extinguisher.
Certified chainsaw (AZ. Dept. of Forestry)
Building safety inspections (ADOC)
"Safety training" OSHA "11" course
Microsoft word, 30 words per minute
Microsoft excel
Microsoft access
Microsoft PowerPoint
"The 7 Habits of Highly Effective People." 7 week course. Presented by Dr. Steven R. Covey.
"The 8th Habit." 8 week course.
Education
High School Diploma: 1978--- Thousand Oaks, CA.
Two years Community College: 1980---Moore Park, CA.
Eastern Arizona College: 2009---Thatcher AZ. "Business 101"
References
Bernie Thompson Scottsdale, AZ. 602-***-**** 9+ Years
Chris Gresko Mesa, AZ. 480-***-**** 8+ Years
Holly Fonceca Mesa, AZ 480-***-**** 10+ Years
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