Customer Service Human Resource

JESSICA LOUIS PRESUME

***** **** ****** ***, *** # 601 Boca Raton Florida, 33433

Tel: 786-***-**** * *******@*****.***

Objective:

To obtain a challenging and rewarding position where I can maximize my training as a Customer Service Rep, utilizing my knowledge to assist in the building of a successful working environment.

Education:

2014 Bachelors in Early Childhood Development

Ashford University – Online

2010 Mail Clerk Training Course

2009 Human resource Training Course

Qualifications and Skills:

Strong leadership

Excellent communication

Great customer service skills

Excel spreadsheet capabilities

Good multitasking skills

Certifications: CPR, HIPAA and OSHA

Professional Experience:

11/2013 – 12/2014 US ARMY Fort Gordon, GA

Human resource Supervisor

Assisted with lodging for the Warrior transition battalion

Supervised enlisted WTU soldiers and assisted in leading incoming personnel soldiers

08/2014 -10/ 2014 Internship Transportation Security Administration Augusta, GA

Transportation Security Administration

Updated a functional data entry system and worked on CT 180 security system

Assisted and train TSA employees on security techniques

12/2012 -11/ 2013 Personal Security Supervisor US Army Kabul, Afghan

Human Resources Supervisor

• Managed lodging for Units, soldiers and partners

• Prepared professional reports of staffing levels for over 200 personnel daily

Input classified and unclassified documents in military database

11/2009 -07/ 2012 US Army Fort Lewis, WA

Human Resource Specialist

• Processed and executed personal service level procedures and actions

• Experienced in handling classified materials and US postal operations

• Maintained and posted files on the automated data processing system

Professional Summary & Skills:

Active Secret Clearance/SCI and granted access to Sensitive Compartmented Information

Typing Speed 50 wpm

Bilingual English/Creole

Customer Service (7 Years)

Excellent team work

Microsoft Office & Computer Savvy

Professional & Punctual

References Available Upon Request

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