Customer Service Sales
Resume:
Brittany Vinas Carter
**** ********* *** ***** **, • C: 214-***-**** • *************@*****.***
Professional Summary
Motivated customer service specialists with over 2 years of retail and sales experience in a fast paced, team
based environment. Excelling at customer service satisfaction and retention. Pre and Post sales support
specialists. Flexible and hardworking in dead line driven environments. Driven to exceed sales goals and build
long term relationships with customers. Delivers positive experience through high quality customer care.
Skills
Courteous, Professional demeanor
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Exceptional customer service
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Excellent people skills
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Able to persuade others effectively
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Problem solving skills
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Sales training
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Computer literate
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Upselling techniques
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Active listening skills
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Work History
Sales Associate, Oct./2014 – Feb./2015
Rue21 – Town East Mall, Mesquite
● Consistently provided professional, friendly, and engaging service.
● Answered questions regarding the store and it's merchandise.
● Demonstrated use and acre of merchandise.
● Greeted customers and ascertained customers needs.
● Helped customers with questions, problems and Complaints in person and via telephone.
● Organized racks and shelves to maintain appeal of the store.
● Developed positive customer service relationships through friendly greeting and excellent service.
● Trained and served as a peer coach for new employees
Server, July/2015 – Oct./2015
Wing Daddy's Sauce House – Little Elm
● Displayed enthusiasm and knowledge about the restaurants menu and products.
● Skillfully promoted items on the beverage lists and specialty's.
● Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
● Assisted with guest inquires, take out orders and restaurant cleanliness.
● Consistently provided professional, friendly, engaging service.
● Developed and maintained positive working relationships with others to reach business goals.
● Demonstrated genuine hospitality while greeting and establishing rapport with guests.
● Guided guest through menus while demonstrating thorough knowledge of the food, beverages, and
ingredients.
Server, Nov./2015 – Feb./2016
Texas land and Cattle – Garland
● Displayed enthusiasm and knowledge about the restaurants menu and products.
● Skillfully promoted items on the beverage lists and specialty's.
● Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
● Assisted with guest inquires, take out orders and restaurant cleanliness.
● Consistently provided professional, friendly, engaging service.
● Developed and maintained positive working relationships with others to reach business goals.
● Demonstrated genuine hospitality while greeting and establishing rapport with guests.
● Guided guest through menus while demonstrating thorough knowledge of the food, beverages, and
ingredients.
● Set dining tables according to type and service standards.
Server, Feb./2016 – May/2016
Chili's Wylie
● Displayed enthusiasm and knowledge about the restaurants menu and products.
● Skillfully promoted items on the beverage lists and specialty's.
● Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
● Assisted with guest inquires, take out orders and restaurant cleanliness.
● Consistently provided professional, friendly, engaging service.
● Developed and maintained positive working relationships with others to reach business goals.
● Demonstrated genuine hospitality while greeting and establishing rapport with guests.
● Guided guest through menus while demonstrating thorough knowledge of the food, beverages, and
ingredients.
● Quickly recorded transactions in MICROS system to deliver prompt service.
Server, Mar./2016 – July/2016
On The Border – Garland
● Displayed enthusiasm and knowledge about the restaurants menu and products.
● Skillfully promoted items on the beverage lists and specialty's.
● Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
● Assisted with guest inquires, take out orders and restaurant cleanliness.
● Consistently provided professional, friendly, engaging service.
● Developed and maintained positive working relationships with others to reach business goals.
● Demonstrated genuine hospitality while greeting and establishing rapport with guests.
● Guided guest through menus while demonstrating thorough knowledge of the food, beverages, and
ingredients.
● Greeted guests in a timely manner.
● Waited on multiple guests at bar top or cocktail area.
Education
Associate of Science: Biology, Current.
Collin Community College – Spring Creek Campus, Plano
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