Customer Service Manager

Christina Dupre

*** * ******* **

Pollock, LA ***67

318-***-**** or *************@*******.***

EDUCATION

**/**** ******** **** ****** Harrison, AR

**/**** ****** ********* ******* Monroe, LA

Associate in Occupational Studies Degree in Radiography

WORK EXPERIENCE

2010-2013 Easy Money/ EMG Alexandria, LA

Area Manager

Assisted customers/potential customers with financial needs

Reconciled all paperwork including deposits, collections and daily transactions

Responsible for scheduling, hiring and training staff for 3 locations

Preformed audits at various locations within the district/ state

2008-2010 Chase Home Finance Monroe, LA

Customer Service Professional

Assisted customers/ loan officers with mortgage questions

Helped customers/ loan officers resolve mortgage issues

Helped customers in loan modifications

Worked past due accounts to help prevent homeowners from defaulting

1998-1999 McCarthy Finance Seattle, WA

Customer Service Representative/ Teller

Reconciled deposits, paperwork, and collections

Assisted customers/ potential customers with financial needs

Sold and serviced personal paging devices

Rented and maintained private post office boxes

1996-1998 PaPa John's Pizza Monroe, LA

Store Manager

Reconciled all paperwork including deposits, driver logs and registers

Assisted with everyday duties of product production

Responsible for scheduling and all staff at 2 locations

Responsible for inventory and purchasing at 2 locations

REFERENCES AVAILABLE UPON REQUEST

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