Customer Service Sales

DANIELLE ROOF

**** *********** **. ******** ** 41018 859-***-**** **************@*****.***

COMPUTER SKILLS

Software

I am proficient in Microsoft Word, Excel, PowerPoint, Visio, and Outlook. I am also proficient in the AS400 and Web based systems.

I am also very proficient with typing.

EXPERIENCE

5/12/15-present

Packer, Cortech

I scan and pack picked items for the Ebay warehouse

5/21/12-5/10/15

Omni Rep, Staples

I handle customer service phone calls as well as sales phone calls. I have some of the highest sales stats in my team. A large part of my job is trouble shooting to help my customers with their needs and resolve their issues. I also assist our chat department with customer service as well as our operations department.

11/2004-1/2008

Server, Cracker Barrel

. I waited tables in a fast paced environment and also assisted servers with running and setting up trays for table delivery.

3/2001-1/2004

House Keeper, Debs Flair for Care

.I assisted in cleaning private residences and businesses.

EDUCATION

5/2009-3/2012

Kaplan University, Information Technology

1998-2000

Warren Central High School, General Education Diploma

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