Manager Project

William H. Binns 214-***-****

Frisco, Texas ****@*********.***

LinkedIn.com/in/will-binns

Executive Summary

Senior e-Commerce Architect and Program Manager with experience across industries and functional areas. Expert skills in e-Commerce, Java web applications, and hybrid cloud-based applications.

Experience working with senior and C-Level executives in solution design and project delivery. Innovative and resourceful in creating technology solutions to create opportunities and deliver business value.

Experience

Accenture 2004 – 2016

Big five consulting firm specializing in strategy, information technology, and outsourcing.

Senior Manager, 2007 – 2016

Led numerous multi-million dollar projects for Fortune 100 firms. Acted as Project Manager and Lead Architect for complex e-Commerce applications, including a B2B site generating over $10 Billion in annual revenue.

Solution Architect in a Pre-Sales. Developed solution strategy, identified technical requirements, and assessed business requirements. Developed effort estimates, resource plans, and pricing models for complex deals including onshore and offshore resources, multiple releases, and global roll-outs.

Manager, 2004 – 2007

Technical Architect for complex e-Commerce and Java Web Applications. Managed schedule and budget and estimated effort for scope increases. Designed web and e-Commerce applications using Java and WebSphere Commerce.

SBI 1999 – 2003

ERP and e-Commerce consulting firm.

Project Manager, 2001 – 2003

Project Manager and Lead Architect for WebSphere Commerce B2B implementations including multi-language, multi-currency, and product configuration (CPQ) support.

Consultant, 1999 – 2001

Designed and developed Baan ERP customizations to support a Laptop Computer and LCD repair business unit for a global electronics manufacturer.

Formulated e-Commerce strategy for clients, performed technology selection, developed e-Commerce roadmap, and managed delivery of e-Commerce deployments.

Education

Duke University, Fuqua School of Business MBA, Fuqua Scholar

Georgia Institute of Technology B.S. Textile & Polymer Chemistry

Technology Skills

Project Management Web Technologies e-Commerce

Requirements Java / J2EE WebSphere Commerce - WCS

Estimation HTML5 / CSS3 Hybris

Proposals JavaScript Content Management

Staffing Spring Order Management

Quality & Risk Mgmt Hibernate Legacy Integration

Budget & Schedule Mgmt. XML SQL

Solution Architecture Restful Services Data Modeling

Technical Architecture Responsive Design

Selected Projects and Proposals

Client: Fortune 100 Electronics & Consumer Goods Manufacturer Role: e-Commerce Architect

Project: Global B2B e-Commerce Storefront and Marketplace

Led solution design and architecture for a $7 million B2B e-commerce solution based on WebSphere Commerce. Implemented complex contract management and pricing, multi-language support and multi-currencies.

Product catalog included a marketplace for third party products, bundles and configured items. Marketplace integration supported supplier management of product offering and order routing for direct order fulfillment (drop ship).

Client: Fortune 100 Medical and Pharmaceutical Supplier Role: e-Commerce Architect

Project: Ambulatory Care e-Commerce

Led onshore and offshore teams developing backend functionality for e-Commerce site with multi-billion-dollar annual volume.

Implemented business logic and data architecture on WebSphere Commerce using SOA-based architecture to interface with WebSphere Portal. Interfaced with SAP for order processing, inventory, order history, invoicing, and returns. Developed interface with Endeca search engine. Led Design, Build, and Performance Tuning efforts for multiple releases.

Client: Global Telecommunication Provider Role: Technical Architect

Proposal: Web Service Architecture

Developed a web services architecture to provide a common technical architecture for legacy services for company’s the wireless division. Resolved service routing issues that limited scalability of legacy architecture and isolated web clients from heterogenous legacy back-end systems,

Architecture utilized Spring and Hibernate to create a robust framework that built sophisticated monitoring and troubleshooting into the architecture. Provided training to client team on Spring and Hibernate frameworks.

Client: Fortune 500 Hotel Company Role: Program Manager & Lead Architect

Project: High Speed Internet Access Standardization

Managed project team to create central authorization server to provide internet access in over 2000 hotels. System authenticated users, processed payment, and provided access for free and paid internet service.

Guest services portal generated revenue by driving incremental bookings. Administrative application leveraged corporate identity management system for authentication and role base authorization.

Granted US Patent (9,009,310) for system design and implementation.

Client: Global Market Research Firm Role: Sr. Project Manager

Project: Database Specification System

Managed a budget of $5M over a 12-month period. Developed execution strategy to bring project back on-budget and on-schedule. Selected staff and managed against budget and schedule.

Designed, developed, and deployed Java web application to automate creation of custom market research databases for consumer goods manufacturers and retailers.

Client: Fortune 500 Hotel and Travel Services Role: Technical Architect

Project: e-Commerce Globalization Strategy

Designed technical architecture and estimated cost for enhancement of e-Commerce website to support multiple languages including double-byte languages (Chinese, Japanese, and Korean).

Worked with IT and Marketing stakeholders to identify business goals and address integration issues with legacy systems. Identified technical issues to language support and developed content translation strategies.

Selected Projects and Proposals

Client: Global Energy Producer Role: Solution Architect

Proposal: Hybris Customer B2B Portal

Solutioned and estimated a $4.7 million Hybris B2B sales and order management platform. Global site was implemented in 5 regional releases covering 4 product lines.

Integrated Hybris, Adobe Experience Manager for CMS, and regional instances of SAP. Site included a responsive design to support tablets and mobile devices.

Client: Fortune 1000 Industrial Equipment Maker Role: Project Manager

Project: WebSphere Commerce Suite

Managed design and implementation of six divisional e-Commerce sites on WebSphere Commerce (WCS) platform. Executed strategic objectives identified in e-Commerce Strategy Project.

Integrated sites to sales, engineering, fulfillment, invoicing, and data warehouses. Sites included multi-language and multi-currency support. Sites handled more than $12M in annual sales volume with product catalogs containing over 1 million SKU’s.

Client: Electronics and Consumer Good Manufacturer Role: Solution Architect

Proposal: WCS Consumer and Distributor e-Commerce Site

A WebSphere Commerce implementation to provide B2C storefronts for direct to consumer product lines and B2B capabilities for products sold through a distributor network. Responsive implementation of the WCS Aurora starter store with a $6.4 million budget.

Integrated to Bazaarvoice for ratings and reviews, social media integration, payment processors, tax services, and address validation.

Client: Aviation Services Company Role: Solution Architect

Proposal: Hybris e-Commerce

Proposal for a $4.3 million proposal for Hybris e-Commerce and customer self-service. Enabled the online sale and management of physical, digital, and subscription products. Enabled online management of subscriptions including renewals, modifications and cancellations.

System integrated with Digital Rights Management (DRM) for delivery of digital products. Other integrations included Adobe Analytics, Oracle for fulfillment, and payment tokenization provider.

Client: Global Market Research Firm Role: Executive Facilitator

Project: Outsourcing Strategy Assessment

Client is the parent company of media and market research firms worldwide. Led workshop of 35 Europe and Asia-Pacific based CIO’s, COO’s and other corporate executives to identify cost savings initiatives through outsourcing and automation of business processes. Identified over $20 million of annual savings potential.

Client: Canadian Grocery Retailer Role: Solution Architect

Proposal: Hybris Omni-Channel Commerce and Click and Collect

Proposal for a $5.4 million proposal for omni-channel e-Commerce and “click and collect” online ordering of groceries. Provided a consistent experience across online, phone, and in-store experience.

Integrated the Hybris website with a Warehouse Management System (WMS) to enable the customer to select available pickup time slots and with POS to enable in-store payment and modification of order. Customer Support channel given real-time visibility to online orders and in-store status.

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