Customer Service Representative

Jacquelyn Rowe

Customer Service Representative

Cleveland, OH 44111

**************@*****.*** - 216-***-****

To obtain a career within a corporate and or small business enviroment to improve the value of one's self- image for their personal motivation and professional development. Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Relations, Bartender. Trainer

Sangria Y Tapa - Westlake, OH - 2013 to 2016

Helped open and create new business in its niche market. Front of house management and Bartender Sales Representative

Viva Fernandos - Westlake, OH - 2008 to 2013

Responsibilities

Customer Service Relations. Front of house management. Help in opening and recreating business. Employees training. Bartender Server.Wa

Accomplishments

Development of large clientele.

Skills Used

Sales, Managing, Help in new Design and recreating new business. Marketing/Sales

IMC Industrial Measurement & Control - Elyria, OH - 2010 to 2012 INDUSTRIAL MEASUREMENT & CONTROL SALES & MARKETING Present - From 2010- IMC Industrial Measurement and Control Sales, Customer Relations, Marketing, Developing administrative techniques and organization of business involving are cliental and staff.

• Creating on Act software to develop and keep up with are cliental relationships and their needs.

• Working with owner and staff to reorganize and developed a better and more profitable business.

• Creating marketing techniques and marketing pieces for development of business relationships.

• Customer Analysis understanding are niche market. Customer Service Representative

Delmonico's Steak House - Independence, OH - 2004 to 2008

• Increased clientele by 75% which led to becoming the top commission recipient of Hospitality Restaurants Group

• Progressively suggest new products and costumer service ideas that have led to an increase of 50% in clientele overall.

• Assisted in training for new staff and management in top customer service techniques and corporate' expectancy of level of service.

Customer Service Representative

Viva Barcelona Restaurant - Westlake, OH - 2002 to 2004

• Increased clientele by 50% by excellent customer service skills that led to my present career.

• Help create outdoor patio for service, entertainment and events.

• Assisted in training of new staff and management on customer service skills and understanding our customer.

• Suggestions of new products for specific clientele in order to develop relationships and a reputation for excellent

Customer Service, which led to increase in clientele. INTERNSHIPS: NORDSTROM BEACHWOOD OHIO & ADVANCED CABINTRY MIDDLEBURG HEIGHTS: SALES/ ASST. MANAGEMENT, CUSTOMER RELATIONS AND CONSULTING. EDUCATION

Bachelor in Business

Virginia Marti College of Art & Design - Lakewood, OH January 2004 to January 2008

ADDITIONAL INFORMATION

SKILLS MICROSOFT WORD, OFFICE, EXCEL, POWER POINT. NED GRAPHICS, ACT AND EMAIL FREE LANCE Professional Image Consulting, Color Visualizer, Interior Decorating, Restoration of Old and New Homes, Color Consultant and Contractor.

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