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Customer Service Medical

Location:
Makati, National Capital Region, Philippines
Posted:
October 27, 2016

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RAUL GAMIS DE LA TORRE, JR. R.N. - S.O.

Current Address: *** *.*. ******** **. Barangay Pitogo, Makati City Metro

Manila, Philippines

Permanent Address: 339 Guinlajon Sorsogon City, Sorsogon 4700 Philippines

acw9zg@r.postjobfree.com, CP #: +639278939989 or +639431854118

30y/o, Single, Filipino, Catholic

JOB OBJECTIVE: To work as a Medical Allied Professional/Nurse.

WORK EXPERIENCES:

. EMERGENCY RESPONSE NURSE - SAFETY & SECURITY OFFICER

Malaking Ibong Bughaw Security Services Inc.

June 22, 2015 - October 27, 2016

# 50 Marcus Highway, Barangay Dela Paz Pasig City 1600

Philippines.

Detachment: The Net One Center Building

Bonifacio Global City, Taguig

Emergency Response Nurse

> Provide first aid for medical emergency cases within the

building premises.

> Attend tenant's medical needs.

> Conduct monthly inventory of medical supplies.

> Provide medical incident report.

> Stand as a team leader of The NERT or The NET Emergency Response

Team.

Safety Officer

> Conduct monthly safety/technical inspection, weekly tenants

grease trap inspection, and daily building contractors'

inspection.

> Provide safety reports of each event/incident.

> Work hand in hand with building engineers during operation.

Added duties and responsibilities: Security Officer

Reliever and Concierge/Receptionist Reliever

. CUSTOMER CARE REPRESENTATIVE

Staywell Insurance Guam/CNMI

August 18, 2014 - February 10, 2015

St. Lukes Medical Center,

279 E. Rodriguez Sr. Ave.

Quezon City, Philippines

> Trained in members plan's coverage, benefits and procedures.

> Provides up-to-date list of insurance Participating Providers and

Centers of Excellence.

(The doctors, hospitals, clinics, laboratories, pharmacies, and

other health care providers) which offer services at reduced

rates to members.

> Help file claims and receive reimbursements, which include cases where

members paid 100% for covered benefit on GUAM or off-island.

> Provide quick answers to member's questions regarding claims,

provider's queries, eligibility, new cards, memberships and

reimbursements.

. CUSTOMER SERVICE REPRESENTATIVE

Alorica Pacific Rim Philippines

January 3, 2014 - March 15, 2014

5th fl Alphaland Southgate Tower,

EDSA Cor. Chino Roces Ave.,

Makati City, Philippines

> Provide and promote new products as LOB by COMCAST.

> Address customers concerns appropriately

> Process billing and payments.

> Provide up selling

> Support basic trouble shooting.

> Provides up-to-date billing status.

. HEALTH CHECK ASSISTANT

Future Medical Center

May 22, 2010 - May 24, 2013

Al Waab, Doha Qatar

> Assist clients for medical checkup (Annual/personal, Pre-employment,

Visa application, School, and change sponsorship purposes).

> Provide Medical/Fit to work certificate as required by the

company/sponsor/client under the State of Qatar.

> Assist attending physician in providing physical examination.

> Document and record all medical information required by the company on

a week, month, and annual basis.

> Provide customer assistance via phone call or personal queries about

medical in general (insurances, type of medical, payments/prices,

schedules, etc.)

. GERIATRIC NURSE

Nilo Center for Alzheimer and Elderly Care

January 4, 2010 - February 2, 2010

#8 Maguinoo Street V. Luna Avenue,

Quezon City Philippines

> Handled 9 patients of an elderly age with Alzheimer's disease,

Parkinson's disease and under coma condition within 12 hours of duty

per shift.

. STAFF NURSE 1

Sorsogon Medical Mission Group Hospital

And Health Services Cooperative

February, 2008 - May, 2009

Pangpang, Sorsogon City Philippines

> Handled male and female medical ward with 25 bed capacity consisting

patients needing thorough medical care within 8 hours of duty per

shift.

EDUCATION:

Bachelor of Science in Nursing (with academic excellence)

Aquinas University of Legazpi

Rawis Legazpi City, Albay Philippines

June, 2003 - April 2007

PROFESSIONAL LICENSE/CERTIFICATE

. BLS provider (American Heart Association)

. Radio Land Mobile Certificate (Lic.# RLM-DD-R083178-2015)

. Security Officer under PNP-SOSIA (NCR20151016634)

. Safety Officer under Department of Labor and Employment (CN 7363-

062013-05)

. June 2007 Nursing Licensure Examination Board Passer (Lic.# 440478)

. Philippines Civil Service Eligibility as of PD 907 for being a

constant scholar (CSC# 78988)

. Intravenous Therapist Batch 2008 with GPA of 92% (Card # 08-019809)

AFFILIATIONS:

. The Net Group Emergency Response Team/Team Leader: Participated in

Emergency Response Team at The Net

Group located in Bonifacio Global City, Taguig; June 26, 2015

. PNP SOSIA / Security Officer: Participated in Security Officer

training held at Malaking Ibong Bughaw Security Services, Inc. located

at 7th Floor Semicon Corporate Bldg., No. 50 Marcos Highway, Brgy,

Dela Paz, Pasig City; June, 2015

. Department of Labor and Employment/Safety Officer: Participated in the

Basic Occupational Safety And Health Training held in the University

of the Philippines, Diliman, Quezon City Philippine; June 20, 2013

. Renal Nurses Association of the Philippines/Member :

Participated in the Peritoneal Dialysis and CRRT Training held in

Philippine Heart Center, East Avenue, Quezon City Philippines; March

26, 2010

. Philippine Nurses Association/Member: Bicol Chapter; October 31, 2010

. Association of Nursing Service Administrators of the Philippines, Inc.

- Certified Intravenous Therapist: Participated in the Intravenous

Therapy Training held in Bicol Regional Training and Teaching Hospital

Albay Philippines; May 25, 2008

SEMINARS/TRAININGS ATTENDED:

. INTRAVENOUS TRAINING REFRESHER COURSE; Fe Del Mundo Medical Arts

Building, Banawe St. Quezon City; November 11 - 13, 2016.

. BASIC LIFE SUPPORT TRAINING COURSE (LATEST AHA GUIDELINES); St. Lukes

Medical Center, E. Rodriguez Ave. Quezon City; October 29, 2016

. EMERGENCY PREPAREDNESS; The Net One Center, 26th Street corner 3rd

Ave., Crescent Park, Bonifacio Global City, Taguig, Philippines; May

22, 2016.

. HANDLING DIFFICULT PEOPLE; 2/F Net One Center, BGC, Taguig City,

Philippines; March 30, 2016

. JAKARTA CAN HAPPEN IN MANILA - BE VIGILANT; 2/F Net One Center, BGC,

Taguig City, Philippines; March 18,2016

. TOUGH GUYS INDOOR SHOOTING RANGE; #19 Liberty Ave. corner 5th Ave.,

Cubao, Quezon City, Metro Manila, Philippines; July 9, 2015.

. SECURITY SUPERVISORY SOURSE; Sample Shop Bldg., AFP-RSBS Industrial

Park, Km 12 SLEX-East Service Road, Western Bicutan, Taguig City,

Philippines; June 4, 2015 - June 11, 2015.

. PHYSIOLOGICAL FIRST AID & BLEEDING MANAGEMENT; Penthouse Net Square

Building, 30th St. corner 3rd Ave., Bonifacio Global City, Taguig

City, Philippines: May 21, 2015

. COMCAST SUPPORT TRAINING; Alorica Pacific Rim Philippines, Southgate

Mall Makati City, Philippines; January 3, 2014 - March 15, 2014

. BASIC OCCUPATIONAL SAFETY AND HEALTH TRAINING; ISSI bldg. Virata Hall,

Emilio Jacinto Street UP Diliman, Quezon City, Philippines; June 17-

20, 2013

SKILL AND PROFICIENCIES:

. Able to speak foreign languages (English - Advance, Hindi - Basic and

Arabic - Basic).

. Can type and talk (35 - 40 wpm).

. Certified phlebotomist/IV Therapist.

. Nursing hands-on skills and customer service skills.

. Supervisory and leadership skills.

CHARACTER REFERENCE: Mr. Jobben Bello

Customer Support Specialist/Sykes

+639278939979

Mr. Ericson M. Rodrigo

HR Manager/MIBSSI

+639088250521



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