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Chicago, Illinois, United States
October 27, 2016

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Nikole Smith



Quality Conscious office manager with certification in health facility administration and business management and a combination of managerial skills, data entry and communication skills. Seeking a professional environment to help attain the highest standards of excellence within the organization.


Westlane Tax Services


Chicago, IL

February 2010 - August 2016

Trained and supervised team of five for tax preparation organization.

Performed general clerical office functions such as filing, faxing and phone line operation.

Reviewed and monitored files for accuracy and quality.

XO Security Services

Senior Project Manager

Chicago, IL

July 2014 – July 2015

Created, planned and organized contracts and organizational activities.

Promoted to Senior Project Manager within only one month of employment due to work quality.

Performed a variety of advanced administrative duties such as executive assistance, appointment setting and direct meeting with clients.

Lynn Innovative Accounting

Accountant Assistant

Chicago, IL

May 2012 – May 2014

Performed high volume data entry of data including client information, statistics, research results, and other raw data. .

Planned, created spreadsheets for employee payroll and organizational budget.

Selected for leadership role involving monitoring and maintaining budget for a specified company.

Presence St Joseph Hospital

Unit Secretary Assistant

Chicago, IL

August 2011 – April 2012

Performed a variety of administrative duties such as appointment setting and front desk reception, directing phone calls to appropriate department.

Provided quality customer service and assisted with patient needs.

Earned compensation for great attitude and excellent work performance.


Martin University

Indianapolis, IN

May 2012

Bachelors of Science in Psychology

Colorado Technical University

Colorado Springs, CO

August 2015 – September 2017.

Masters of Science in Healthcare Management


Clerical, managerial, medical office, administrative, conflict resolution and quality control.

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