Ramona V. Williams
acw9u2@r.postjobfree.com 904-***-****
Summary of Skills
HIPAA Compliant
CPT Coding
ICD-9 Coding
General Office Procedures
Medical Terminology
Electronic Health Records
Anatomy and Physiology
MS Office
Excellent Customer Service
Education
Issuing Institution
Qualification
Course of Study
Sanford –Brown Institute
Sentara School
Stop Nursing School
Maury High
Certificate
Certificate
Certificate
Diploma
Medical Billing and Coding
Central Technician
Geriatric Nursing Assistant
General Education
Employment History
Front Desk Reception (Temporary)
MCCI Group Callahan, FL 05/2016 to present
Answer multi line phones, and provide excellent customer service. Set patient appointments, and check patients in and out. Submit prescriptions for refill. Verify insurance, and accept co-pays. Greet patients in a professional manner. Scan and print documents and patient labels. Prepared travel arrangements for office manager.
ROI Specialist (Temporary)
Iron Mountain, Jacksonville, FL
10/2015 - 12/2015
Complied with HIPAA guidelines, accurately entered requests for medical records into computer system using EPPI and Prism computer systems. Processed medical records for patients and third party vendors. Provided general office management and assisted patients with excellent customer service.
ROI Specialist
Health Port at Mayo Clinic, Jacksonville, FL 05/2014 - 10/2015
Greeted Mayo Clinic patients and performed receptionist duties at the Campus Support Center.
Researched record requests while maintaining HIPAA compliance. Processed medical records for patients and third party vendors. Accurately utilized four separate systems in EMR management, including Power Chart, e-smart log, smart link, and UltiPro.
Medical Coder
Medical Management Resources, Jacksonville, FL 06/2012 - 12/2012
Coded and prepped medical charts. Provided data management, proof-read and edited documents and correspondence. Operated office machines, such as photocopiers, multi-line phone system and scanners.