Resume

Sign in

Customer Service Assistant

Location:
Harrington, Delaware, 19952, United States
Posted:
October 27, 2016

Contact this candidate

Resume:

Alescia Hardy

*** **** ****** ****, **********, Delaware 19952

E-mail: acw9t6@r.postjobfree.com Phone: 302-***-****

Experience

HomeInstead Senior Care, Dover, Delaware

Adminstrative Assistant / Scheduling Coordinator

June 2015 - Present

greeting vistors and clients

answering a mass amount of incoming calls

faxing, copying,scanning and filing

customer service

supervising assigned caregivers

multi-tasking in a busy office

finishing tasks in a fast effiient and accurate manner

addressing the needs and concern of our clients

organization skills

microsoft 60+ wpm

going out and meeting clients

Home Instead Senior Care is a company that helps the elderly and disabled with the Activities of Daily Living.We assist clients in their homes with meal prep, personal care and home helper duties like laundry, dishes ect. We also accompany them to dr's appointments

Goosecreek food stores, Felton, Delaware

Assistant Manager

October 2014 - April 2015

customer service

counting and balancing safe

up keeping the store

Doing daily reports

using a cash register

making sure displays are neat and organized

ensuring tasks that are assigned are being completed

Doing the nightly duties leading up to closing the store

addressing any and all customer complaints and concerns

ridding the store of garbage

As an employee of Goose Creek food stores I did several things. I would sometimes open and close the store. I was responsible for getting things set up. I balanced the safe and made sure the registers were accurate. I had 2 to 3 employees under me at a time. I ensures the the store was clean and manageable. The machines were clean and sanitized, everything was stocked and customers had no problems.

Wawa, Lewis, Delaware

Customer Service Representative

March 2014 - October 2014

Customer service

running a cash register

stocking

assisting customers with their needs and concerns

maintaing organization

multi- tasking

preparing sandwiches

washing and organizing dishes and utensils

rotating merchandise

As a Wawa Employee I was able to multi-task and get several tasks accomplished. I helped customers and checked them out. Made sure the store was clean and free of garbage. I also made sandwiches to order and maintained a clean deli.Dishes were done and we also made ordered drinks

private care (Arthur Morgan), Milford, Delaware

Home Health Aide

November 2013 - February 2014

Customer service

running a cash register

stocking

assisting customers with their needs and concerns

maintaing organization

multi- tasking

preparing sandwiches

washing and organizing dishes and utensils

rotating merchandise

Working for Mr Morgan was a great experience. It gave me a chance to do what I loved and I knew I was making a difference in someones life.Mr. morgan was a very caring and thoughtful gentleman. Unfortunately he passed

Generations Home Health, Dover, Delaware

Certified Nursing Assistant

March 2012 - July 2013

meal prepartion

assisting with personal care

laundry, vacuming, dishes

accompaning to dr's appointments

providing care in a home based setting

assist with toileting

running errands

observing clients conditions and reporting it

Working for Generations gave me a sense of need. I knew that everytime I went to a client's home I would be helping them in some way. I loved meeting the clients and interacting with them. You sometimes don't realize the difference you make in this job field

Courtland Manor Nursing Home, Dover, Delaware

Certified Nursing Assistant

December 2011 - March 2012

Caring for patients with different disabilities

providing personal care

assisting with feeding

changing linens

making sure patients are clean and dry

Reporting any abnormal changes

Assisting the Rn on duty

interacting with patients

assiting with showers, transfers and dressing

Working at courtland manor was one of my first job expierences as a cna. I knew I made a differnce in those clients life when I was able to assist them in their needs

walgreens, Bridgeville, Delaware

Pharmacy Technician

March 2009 - July 2010

Customer service

running a cash register

stocking

assisting customers with their needs and concerns

maintaing organization

multi- tasking

preparing sandwiches

washing and organizing dishes and utensils

rotating merchandise

Working at walgreens I had a lot of public contact. I loved what I did because I met so any different type of people. To know you are there to help them really makes a difference to me

Walmart, Georegtown, Delaware

Pharmacy Technician

November 2004 - January 2010

Customer service

running a cash register

stocking

assisting customers with their needs and concerns

maintaing organization

multi- tasking

preparing sandwiches

washing and organizing dishes and utensils

rotating merchandise

Working at Walmart I grew to love my job as I knew it so well. I learned more and more as the time passed and I was very confident in what I did

Labcorp, Dover, Delaware

Phlebotomist

June 2003 - May 2004

Customer service

running a cash register

stocking

assisting customers with their needs and concerns

maintaing organization

multi- tasking

preparing sandwiches

washing and organizing dishes and utensils

rotating merchandise

knowledge of medical terminology

Working at Labcorp I knew I had found what I had loved. Not everyone is cut out for this job but I loved it and enjoyed what I did

Singing River Hospital, Pascagoula, Mississippi

Phlebotomist

September 2002 - May 2003

Customer Service

Working in the E.R

doing morning rounds

performing urine and glucose tests

transporting speciments to the lab

working with cancer patients, neo natals, geriatrics

knowledge of medical terminology

reporting any abnormalities of patients

working in a outpatient setting

Dna and Drug testing

Working in a hospital taught me a lot and I now have so many experiences to look back on

Education

Susan E.Wagner High School, staten island, New york

GED

September 1987 - June 1991

Majored in animal science

Missiissppi Community, Guaiter, Mississippi

phlebotomy certificate

January 2002 - August 2002

studied phlebotomy

studies EKG

Tri-State Technical School, Laurel, Delaware

cna and phlebotomy Cerrtification

April 2011 - September 2011

obtained cna certifcation

obtained phlebotomy national certiciation

Skills

Multi-tasking in a busy setting

Customer Service Skills

Proper phone ediquitt

willing to learn all I can to better myself and my employer

will give 110% in everything I do

fax,scan, copy and filing

type 60+ wpm

References

Faye Simerly -(retired legal secretary) 302-***-****

Nancy Fuller (retired supervisor in a dental office) 302-***-****

Anita Coronato -Assistant manager Super 8 Harrington -410-***-****

jenna Oliveras bus driver 302-***-****



Contact this candidate