Cassandra Roche
Litchfield, Arizona 85340
Mobile: 602-***-****
Employment History:
Circle K Store #1622 2009 - Present
Store Manager Phoenix, Arizona
Promoted to Store Manager from a Cashier for demonstrating exceptional customer service and leadership skills. Responsible for managing all aspects of overall store operations while maintaining a high level of standards for employees, service and knowledge.
Store Manager Responsibilities:
• Recruit, hire and train positive, enthusiastic employees, to ensure excellent customer service.
• Complete payroll and employee schedules on a weekly basis.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and profits.
• Conduct a 3-Way match between orders, deliveries and invoices then post for Corporate to pay.
• Manage all schematics, stocking, pricing, auditing and invoicing.
• Develop and assign tasks to ensure the store is clean, adequately stocked and organized.
Burger King 2003 – 2004
Team Member Phoenix, Arizona
Team Member Responsibilities:
• Greeted Customers at counter and took orders, suggested menu items and add-ons to increase sales.
• Help new team members get up to speed with restaurant protocols and practices.
• Kept dining area cleaned and stocked.
Education:
Job Corps Center 2007-2008
GED & Business and Sales Degree Tucson, Arizona
Obtained my GED and attended Job Corps vocational school to earn a degree in business and sales.
Additional Skills:
• Bilingual, fluent in both English and Spanish.
• Proficient in Microsoft Excel, Word and Outlook.