Suzanne Martin
Lewes, DE *****
acw9ik@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
Ten years of billing, invoicing and collecting
Skilled in Microsoft Word, Excel, QuickBooks, Peachtree, Rent Manager and bespoke software
Four years of real estate and property management administration
Five years medical office, dental & chiropractic offices
ADMINISTRATIVE ASSISTANT SKILLS:
Answer telephones and take messages or transfer calls
Schedule appointments and update event calendars
Handle incoming and outgoing mail and faxes
Prepare memos, invoices, or other reports
Maintain databases and filing systems, whether electronic or paper
Enroll and administer new customer/homeowner registration
ORGANIZATIONAL MANAGEMENT SKILLS:
Performed all other general office duties and ongoing responsibilities
Data Entry
Coordinate reports, and correspondence
Proofread documents, records, or other files to ensure accuracy
Communicated manufacturer policy, procedures and service requirements to customers
Generated work orders to the service/maintenance on Rent Manager software
SALES & CUSTOMER SERVICE SKILLS:
Collect deposits, payments or fees.
Answer telephones to direct calls or provide information.
Discuss goods or services information with customers or patrons.
Greet customers, patrons, or visitors.
WORK EXPEREINCE:
Administrative Assistant, Colonial East, LP, Lewes, DE. 3/2012 - 1/2016
Billing Clerk, Marvel’s Portable Welding, Dagsboro, DE. 1/2008 – 4/2010
Office Manager, New Dimension Homes, Long Neck, DE. 6/2003 – 9/2005
FURTHER EDUCATION:
10/2009 Del-Tech Community College - Georgetown, DE
Medical Billing & Coding Certification
09/2016 Poly-Tech Adult Education, Dover, DE
AAPC - CPC Medical Coding