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Manager Customer Service

Location:
Greenwood, Delaware, 19950, United States
Salary:
11-12$
Posted:
October 27, 2016

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Suzanne Martin

Lewes, DE *****

302-***-****

acw9ik@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Ten years of billing, invoicing and collecting

Skilled in Microsoft Word, Excel, QuickBooks, Peachtree, Rent Manager and bespoke software

Four years of real estate and property management administration

Five years medical office, dental & chiropractic offices

ADMINISTRATIVE ASSISTANT SKILLS:

Answer telephones and take messages or transfer calls

Schedule appointments and update event calendars

Handle incoming and outgoing mail and faxes

Prepare memos, invoices, or other reports

Maintain databases and filing systems, whether electronic or paper

Enroll and administer new customer/homeowner registration

ORGANIZATIONAL MANAGEMENT SKILLS:

Performed all other general office duties and ongoing responsibilities

Data Entry

Coordinate reports, and correspondence

Proofread documents, records, or other files to ensure accuracy

Communicated manufacturer policy, procedures and service requirements to customers

Generated work orders to the service/maintenance on Rent Manager software

SALES & CUSTOMER SERVICE SKILLS:

Collect deposits, payments or fees.

Answer telephones to direct calls or provide information.

Discuss goods or services information with customers or patrons.

Greet customers, patrons, or visitors.

WORK EXPEREINCE:

Administrative Assistant, Colonial East, LP, Lewes, DE. 3/2012 - 1/2016

Billing Clerk, Marvel’s Portable Welding, Dagsboro, DE. 1/2008 – 4/2010

Office Manager, New Dimension Homes, Long Neck, DE. 6/2003 – 9/2005

FURTHER EDUCATION:

10/2009 Del-Tech Community College - Georgetown, DE

Medical Billing & Coding Certification

09/2016 Poly-Tech Adult Education, Dover, DE

AAPC - CPC Medical Coding



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