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Management Customer Service

Lagos, Nigeria
October 27, 2016

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Ndukwu Dominic Nwanna

Warehouse Manager.


An enthusiasms inventory manager with drive, determination and a proven ability to oversee the efficient receipt, storage and dispatch of a wide range of goods. Having the necessary management skills required to administer, improve and develop a warehouse to achieve maximum efficiency, effectiveness and quality of service. A hardworking, pro-active individual with an upbeat positive attitude, who also has extensive knowledge of working practices, recruitment, pay, conditions of employment and diversity issues.

Currently looking for a management position that offers variety and the opportunity to develop both personally and professionally.


Aframero Limited

Inventory officer.. August 2012 till date


Managing all processes and functions within a busy warehouse.

Taking and making arrangements for logistics personnel need, coordinating racking and storing, receiving and supplying.

Maintaining high standards of materials handling.

Responsible for the warehouse security and accountability.

Ensuring stock levels are managed and controlled effectively.

Ensuring compliance with all Health and Safety regulations.

Using automated computer systems to monitor stock control.

Implementing new projects.

Producing incident and performance reports for senior managers.

Making sure that all freight receipts and deliveries are carried out in time.

Scheduling work & rotates to meet fluctuations in staffing levels & workloads.

Leading, motivating, training and developing staff.

Visiting clients to monitor the quality of service they are receiving.

Updating & maintaining computerized & paper based administrative records.

Responsible for the disciplinary & grievance procedures.

Working with team leaders to review procedures & maximize customer satisfaction

Haanbro Nig. Ltd

Warehouse Supervisor. Sept 2008 - July 2012.


Takes responsibility for the security of all the items in the warehouse..

Responsible for Setup, layout, space management and ensures entire warehouse is arranged to required standard.

Ensures all documentation relating to warehouse is up to date. Documents include training documents, bin cards, Goods Received, etc.

Holds regular meetings with and directs all activities of subordinates

Sets up plans to (and) develop staff by internal/on job training.

Maintains work organization chart; procedures, Standard Operating Procedures,

Provides weekly and monthly reports to Accounts and admin departments.

Manage stock control: the receipt, storage, retrieval and timely delivery of goods; shipment loading & transferring; document recording and data entry into system.

Constantly plan out all warehouse resources and activities in relation to company objectives and set targets.

Understands workplace’s health and safety requirements and ensures they are met.

Administration and management of the warehouse.

Receipt of finished goods from packing line into the warehouse with relevant standard procedures

Economics and Mathematics Teacher (NYSC) March07 – February 08

Government Technical College

Ado Ekiti State

Area of expertise;

Warehouse management, Distribution, Warehouse Administration, Stock Control, Performance management, Health and Safety, Supply Chain Processes, Operational Efficiencies and Logistics.

Key Competence Skills

Have an eye for details, stamina and a thorough approach to work duties

Excellent organization and trouble shooting skills

Proficient in Microsoft word, Excel, PowerPoint, Peachtree and Enterprise Resource Program

Planning and good documentation skills

Ability to motivate a team


Chartered Institute of Supply Chain Management (in progress)

Certified Warehousing and Material Management ;

Academics Qualification

Bsc (Hons) Insurance and Actuarial Science

Imo State University, Owerri 2001-2005

O-level Senior School Certificate Examination

Boys Secondary School, Azaraegbelu, Owerri 2000

Personal details:

Ndukwu Dominic Nwanna

No 4 Asofihan Street, Mushin, Lagos, Nigeria.

Tel: 080********


DOB: 8th August 1982

Sex: Male

References: Available on request.

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