ELEICIA L HENSON

*** ******* *****, ***** ** Grace, MD 21078 443-***-**** acw99n@r.postjobfree.com SUMMARY

To apply my management experience and knowledge, to participate as a team member, and to develop professionally with a growth - oriented company. COMPUTER SKILLS

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EXPERIENCE

Nov 2015 - present Non- Picking, Sort packing, Associate, replenishment Kohl’s Distribution, Edgewood, MD Mar 2015 – Dec 2015 Games Plan activities Room, Boys for the and children Girls Club, grades Havre K - de 12, Grace, Creating MD a safe and fun environment for children, arranges and publicizes special events and tournaments Mar 2005 – May

2013

Department Assists patrons, Manager, store Wal-merchandise, Mart, Aberdeen, assists with MD price changes, pick lists, label changes, cashier, modular changes, inventory, delegate tasks, handles associate scheduling, interviews, trains associates, coaching for improvement Feb 2013 – Nov

2004

Manager, Curves, Aberdeen/Edgewood, MD

Hire new employees, manage and train employees, create employee schedules, delegate employee task, circulate among patrons to assure service is satisfactory, greet members, receives and resolves customer complaints, sign up new members, introduce members to Curves workout (circuit training), promote healthier life style for members, handle customer complaints or problems, take care of member cancellations and transfers, handle billing and bank deposits, provide information and general instruction on us of equipment, facilities and machinery to include demonstrations, place member purchases, order supplies for club, manage petty cash, assist with club promotion and advertising, review and submit time-sheets each pay period, arranges and publicizes special events, social activities and related functions, prepare traffic control and daily gross paperwork, and general office duties (i.e. filing, answering phones, faxing) Page 2

Oct 2001 – Jan

2002

Temp, TRC and Barrett Business, Edgewood, MD

Lead warehouse position, shipping, receiving, stocking, packing, general office clerk duties, and data entry, invoicing, filing, answering phones, and faxing Feb 2001 – Aug

2001

Third Party Credit, Saks Fifth Ave, Aberdeen, MD

Process disputes for customers/cardholders, receive and research information concerning customer disputes, contact Saks Fifth Avenue stores to update or get updates on accounts, data entry, filing, and faxing EDUCATION

Oct 2015 - present Business Administration/Management, Colorado Technical University Feb 1999 - 2001 General Studies, University of Maryland Eastern Shore, Princess Anne, MD Sep 1997 – Dec

1998

General Studies, Harford Community College, Bel Air, MD