Data Entry Customer Service

Suzanne Sargent

707-***-**** ***************@*****.*** 3601 Crowell Road, Apt. 115, Turlock, CA 95380 Summary

Experienced data entry expert adept at updating and maintaining databases with a high level of accuracy. Managed multiple data entry projects and provided quality results in a timely fashion. Effectively handled confidential information and identified system improvements with ease including creating organizational sheets for cross training. Experience

Appleone Temporary Services, San Mateo, CA

02-2012-03/2016

Office Support, Raymond's Sourdough Bread, South San Francisco, CA

Transform and exercise discretion when cleaning and organizing upper floor

Data Analyst, SFO Airport, South San Francisco, CA

Perform daily data and prepare reports on a daily basis File Clerk, Caminar, San Mateo, CA

Introduce a user-friendly file system which reduced retrieval time by 50%

Call Center, Zenrin, San Bruno, CA

Spoke with a diversity of people and handled 300+ outbound calls daily Lab Support Temporary Agency, Sunnyvale, CA

QA Auditor, Relypsa, Redwood City, CA

Skilled in auditing biochemical files which saved the company thousands in fines

Gatto and Associates Temporary Agency, East Hampton, NY, 02/2014-04/2014

File Clerk, ADT, Brisbane, CA

Update files and purge when needed to create more space in file room Managed Health Network, San Rafael, CA

06/99-10/2010

Managed group contracts in all 50 states

Created processes for staff for cross training

Helped credential 20-40 doctors monthly

2

Executed HIPPAA regulations daily

Community Service

11/2012-09-08/2016

Tutor, Brisbane and Millbrae, CA

Taught Reading, Vocabulary, and Study Skills to children and adults 11/2010-09/2012

Writer, Community Voice Newspaper, Cotati, CA

Wrote community related articles in local newspaper

Created personal websites

Education

Ashworth College, Norcross, GA

08/2015-05/2016

Honors in Medical Terminology and Transcription

Sonoma State University, Rohnert Park, CA

07/1993-06/1995

Received BA in Sociology

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