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Engineer Microsoft Office

Dubai, Dubai, United Arab Emirates
October 28, 2016

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Rodney Saldanha

Dubai, UAE +971-**-***-****

Senior Systems/Infrastructure Engineer

Continuous Improvement Team Leadership Project Controllership

An accomplished and solutions-driven professional with more than 19 years of experience in the IT industry with knowledge in development, implementation, performance monitoring & continuous improvement and reorganisation. Expert at analysing existing programs, utilising strategic thinking to create an effect for the overall benefit of the company; enjoys direct contact with business partners and clients, projecting ideas/methodologies. Skilled in optimising teams dynamics, uniting diverse agendas to a common goal, and harnessing strategic & operational drivers to deliver results. Led systems design, development, and systems maintenance across multiple platforms and experience across diverse industries. Actively participated in a wide range of projects that has contributed to growth and reduced cost of ownership. Capable in ITIL processes like Incident Management, Configuration, Availability and Capacity Management.

Areas of Expertise

Leadership & Mentoring

Project Management

Strategic Planning & Analysis

System Administration

Continuous Improvement

Technical Consultant

IT Budgeting

Capacity Management

Development & Implementation

Performance Evaluation

Technical Documentation

Problem Resolution

Key Skills Assessment

Strategy & Planning: Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.

Acquisition & Deployment: Design and deploy new applications and enhancements to existing applications, software, and operating systems. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

Technical Support: Facilitate organisational requirements, deliver technical support to cross-functional teams & engineers, and conduct operational performance reviews for seamless working of project.

Project Controllership: Proven record in handling and controlling small to high-level projects through effective management proficiencies and vast experience. Function in complex and challenging work environments. Steer projects lifecycle from conception to completion generating desired outcomes.

Professional Experience

Abu Dhabi Polymers Co. Ltd. (Borouge) 2000 – Present

Sr. Engineer – Systems

Technical Tools: Windows Network Operating Systems (NOS) Windows Server 2008R2 2012R2 Windows 7 Ent/8.1 Ent/10 Ent Exchange 2007/2010/2013, SCCM, SCOM, Virtualisation, and SCVMM HP Xp20000, 24000 VNX 5400, 5800, 5900 in Abu Dhabi & Eva 8000, VNX 5900 in Ruwais Veritas NetBackup & Enterprise Vault.

Held responsibility for overall management, regular monitoring & support, expansion of storage as and when required, planning for projects and subsequent space allocations. Gained exceptional experience in supporting Microsoft Office Automation products like Windows NOS (Domain), Exchange, SCCM, SCOM, SCVMM, Blackberry & Citrix based VDI solution. Vast knowledge and understanding of Computer Platform Blade Servers, Rack Mounted servers, Cisco UCS, VBlock & Hyper Converged Computing product such as Nutanix.

Key Accomplishments:

Harnessed in-depth knowledge and experience in designing, expansion, and maintaining IT Infrastructure components like Virtualisation, Storage, Networking and Microsoft Office Automation.

Efficaciously implemented and proposed Microsoft based Office Automation technologies including Exchange, SCCM, SCOM, Virtualisation, and SCVMM along with Enterprise Backup Solutions such as Veritas NetBackup/Backup Exec & platform archiving Enterprise Vault.

Directed and controlled yearly & 5 years of IT budgeting, supported contracts & SLA/OLA to be modular and fully aligned to business needs.

Rendered expertise in generating management information reports, knowledge of various ISO compliances such as ISO 9001 and 14001.

Led Modernised Data center solutions through effective planning, designing and implementation.

Implemented multiple site Enterprise level On-Premise Cloud leading to IAAS.

Career Note

Abu Dhabi Polymers Co. Ltd. (Borouge), Information System Specialist 10/25/2000 - 7/29/2016

ADNOC-Processing Directorate, Abu Dhabi Oil Refining Co., Network Support Engineer 06/1/97 - 10/24/ 2000

Emirates Computers Establishment, Systems/Network Support Engineer 05/03/97 - 4/8/2002

Educational Qualification

Advanced Diploma in Computer Architecture and Hardware, Diploma in Computer Hardware, Bangalore, India,

Diploma in Computer Science (DCS) 1991-1994

Training & Workshops

vSphere: Install, Configure, Manage Veritas Backup Exec 2015 Administration Veritas Enterprise Vault 11.x: Implementation and Deployment Veritas NetBackup 7.7: Advanced Administration Veritas NetBackup 7.7: Maintain and Troubleshoot VCE Certified Converged Infrastructure Associate

Microsoft Trainings:

Core Solutions of Microsoft Exchange Server 2013 Advanced Solutions of Microsoft Exchange Server 2013 Designing & Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2 Configuring, Troubleshooting Microsoft Exchange Server 2010 Service Pack 2 Configuring Advanced Windows Server® 2012 Services Administering System Center 2012 Configuration Manager Server Virtualization with Windows Server Hyper-V and System Center


Technical: ITIL® version 3 Intermediate: Operational Support and Analysis EXIN ITIL® version 3 Foundation EXIN Novell Certified Engineer (CNE), C.G.I.H.T.

Academic: QMS Lead Auditor (ISO 9001:2008) TUV NORD Advanced EMS Auditor (ISO 14001:2004) IQMS Microsoft Certified Systems Engineer (MCSE)

Major Key Projects

Borouge Head Office (HO) & Ruwais Plant – NetBackup 7.7 implementation 2016, Project Technical Lead

Borouge Marketing New Head Office (HO) - at Abu Dhabi World Trade Center, Core Project Team Member

Migration of Server Farm – at Borouge Head Office (HO), Core Project Team Member

Migration of Exchange 2007 to 2013 – Borouge MENA & ASIA Pacific (In Progress), Project Technical Lead

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