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Customer Service Services

Location:
Toa Alta, 00953, Puerto Rico
Posted:
October 28, 2016

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Resume:

COND.TORRES DE CAROLINA APT.***-A URB. LOS ANGELES CAROLINA PR 00979-1245

787-***-****, 787-***-****, 939-***-****

EMAIL:acw94e@r.postjobfree.com

ELIZABETH ODOM BAEZ

OBJECTIVE

Seeking a challenging position in management and accounting where my experiences, education and accomplishments will allow me the opportunity for grow based on my performance.

WORK OF EXPERIENCE

2016 - Present Management Group Investors Carolina, PR

HR Office Clerk Ave. Jose A. Tony Santana, Base Muñiz Tel. 787-***-**** Adm. clerical duties, preparing new employee files in the system. Data entry task, develop an efficient filing system to make updating and retrieving files and organizing employee records. Processing incoming mail, answers emails and human resources phone calls. Process benefits tasks as sick leave claims and provide invoices for payment. Performing file audits to ensure that all required employee documentation is collected and maintained.

2013 - 2016 Thrifty Car Rental Carolina, PR Adm. Office Clerk - Rental Agent Marginal Los Angeles Tel. 787-***-**** Office support duties, receptionist, customer services and assist managers and supervisors on reservations and car rentals. Inventory of fleet of vehicles. Tolls charges and answering to Chargeback cases by reviewing and investigating accounts, claims and provide department policies and procedures to agent to serve internal and external customers.

2012 - 2013 TeleMedik Guaynabo, PR

Customer Service Rep. Marginal Martinez Nadal Tel. 787-***-****

Customer Services for MMM. Attending nursing, pharmacy and ambulance transportations calls.

2011 - 2013 Aida Torres Translations San Juan, PR Office Support Jaguar of PR Tel. 787-***-**** Office support, clerical duties, scheduling appointments, answering calls, maintaining and organize files, faxing, sending and receiving correspondence, taking memos, make and receive payments.

2000 - 2010 JCPenney Company Inc. San Juan, PR

Nail Tech Plaza Las Americas Shopping Center Tel. 787-***-****

Customer services, manicure, pedicure, acrylics nails and sales of products.

1998 - 2000 Globe Aviation Services Carolina, PR

Screener / Security International Airport Luis Munoz Marín Tel. 787-***-****

Security to the passengers of the airlines and checks luggage’s before they when to the airplane.

EDUCATION

2016 - Present Universidad Del Este Carolina, PR

Pursuing Master's Degree in Accounting with subspecialty in auditing

2012 Universidad Del Este Carolina, PR

Bachelor Degree in Business Administration in Management with Minor in Accounting

LANGUAGES, KNOWLEDGE SKILLS AND ABILITIES

Ability to organize, prioritize and accomplish multiple tasks, Bilingual; Spanish and English.

Computer Skills; Window, Word, Excel, Power Point, Rent Work Program and HR Sence Program.

Work independently with little or no supervision and customer services.



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