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Customer Service Microsoft Office

Location:
Jonesboro, Georgia, United States
Salary:
40,000
Posted:
October 26, 2016

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Resume:

JULIE N. BROWN Phone 404-***-****

**** ***** ***** acw8zi@r.postjobfree.com

Jonesboro, GA 30236

PROFESSIONAL SUMMARY

I am eager to become part of a company that would allow me to utilize my skills, past education and experience. I have strong skills in both oral and written communications. I am self starter and team player. SKILLS

Microsoft Office Lotus Notes Powerchart

Surginet EPIC Groupwise

Customer Service Telecommunications

EXPERIENCE

Administrative Assistant May, 2004 – June, 2016

Emory Healthcare Atlanta, GA

Scheduled surgeries, appointments, scans and other referral appointments for an Orthopaedic Oncologist. Administrative duties such as expense reports, dictation, letters, and depositions. Reviewed Press Ganey Scores, communicated the results with the team, and discussed the areas that need improvement. Contacted all representatives from equipment companies to ensure that everything arrived before surgery or procedure. Verified that surgeries are always precerted.

Account Manager March, 1999 – May, 2004

Black Box, Inc. Duluth, GA

Ordered the telephone and data lines for the customer needs. Collected system programming information from the customer and maintained database information. Trained and interacted with customers daily.

EDUCATION

Associate of Arts: Education June, 1993

Clayton State University Morrow, GA

INTEREST

Reading, Cooking, Exercising

VOLUNTEER WORK

Riley Clinic, Jonesboro First Baptist Church, 2002 2005 Front desk, Arrived people, made charts, placed people in rooms, forwarded any prescriptions to pharmacy and checked patients out.



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