Customer Service Data Entry
Resume:
CATRINA L SMITH
TYLER, TX *****
acw8vs@r.postjobfree.com
Career Objectives
Interested in an executive development program or an entry-level purchasing position that could lead to a responsible management position in the retail industry."
Work History
Trane, TYLER, Texas
Assembly Jan 13, 2016 - Jul 29,2016
Assembly line worker, I drilled opening in cores on the air conditioner units, and loaded machines and sent through crusher to be finished.
Kelly Service, TYLER, Texas
Administration/ Scale Operator Sep 24, 2008 - Nov 19, 2015 Administrative duties, working multiple computer monitors, applying data entry information on spreadsheets in different programs. Handle large amounts of cash and deposit slips and bank forms. Assist customer by answer phone calls, along with customer with billing question or whatever was needed. Daily handled maintenance concern and mainly entered work orders daily. Also took care of payments outside company marketing and purchases. Select Staff, TYLER, Texas
Production Oct 26, 2014 - Sep 01, 2015
Production/ assembly line worker.
Equally effective working independently and in cooperation with others. Effective working alone and as a cooperative team leader. Service Master, TYLER, Texas
Supervisor Jun 15, 2010 - Aug 28, 2014
Supervised up to 12 different employees, also trained and building Inspector. My job duties require me to inspect, and monitor there cleaning abilities of each and every individual on my team. The daily assignments required very long hours up to 14 per day. My motivation, went over and beyond, to get the job done and meet all deadlines that are required.
Express Cuts, TYLER, Texas
Receptionist/ Cashier May 15, 2008 - Jun 25, 2011
Answered multi phone lines, scheduled hair appointments and handled large amounts of cash. Alliance Data, JACKSONVILLE, Texas
Collection Specialist Oct 21, 2006 - May 14, 2008
Inbound/ outbound callcenter collecting old balance Stage stores, Beall's, and Chase accounts. I set forth a goal to accomplish and meet. I was always in top 10 highest paid collectors, always exceeded my expectations. I'm very aggressive and have no problem getting the money.
Cebridge Connections, TYLER, Texas
Customer service representive May 10, 2003 - Feb 18, 2005 Customer Service Representative,repaired cable boxes, and customer service also took customer payment over the phone,anyway I could to assist them with there problem, to provide customer satisfaction. Education
Panola College, Carthage, Texas
Associates Degree
Major: Occuptional Therapist
Minor: Associate of Science
GPA: 2.8
Kilgore College, Kilgore, Texas
2 years college, technical or vocational school
Major: Occuptional Therepy
Minor: Nursing
GPA: 3.0
Tyler Junior College, Tyler, Texas
2 years college, technical or vocational school
Major: Occuptional Therapy
Minor: Nursing
GPA: 2.75
Computer Skills
Typing Speed: 40 Words Per Minute
• Accounting Software (Peachtree, Quickbooks, etc)
• Apple or Macintosh Computers
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Desktop Publishing Software (InDesign, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Utility Software (Virus, File Compression, etc)
• Web Design Software (RapidWeaver, etc)
• Word Processing Software (Word, WordPerfect, etc) Additional Skills
Over 15 years of experience in management and supervision. Highly effective in promoting a positive, productive environment. Reputation for excellence and high quality service to clients. Good eye for detail, well organized, skilled in setting priorities. Resourceful and self-confident; can get the job done, and do it well. Strong interpersonal and communication skills.
Remain calm and work well under demanding conditions. Strong commitment, vision and leadership.
References
Charlotte Nelson
Owner
Express Cut
Buddy Lee
Project Manger
BBL Builders
Mrs. Patsy Robertson
Manger
Republic Services
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