HAROLD DOOLITTLE

Network Engineer

Shallotte, NC • Tel 910-***-**** • acw8ti@r.postjobfree.com

Accomplished Network Engineer with a unique blend of technology and organizational management spanning more than 10 years of added value experience in identifying and delivering efficient business solutions in technically-challenging environments. Project management qualifications combined with demonstrated ability to design and implement technical solutions to meet critical business needs. Consistently recognized for success in improving profitability through market penetration. Skilled in developing systems, processes, and procedures to streamline corporate operations, increase revenues, and enhance performance. Exceptional leadership and interpersonal skills, resulting in effective working relationships and top performance among staff.

AREAS OF STRENGTH

Contract Negotiations

Infrastructure Design

IT Strategy & Security

Network Administration

Disaster Planning

Employee Management

Policy Development

Project Management

Process Improvement

Relationship Management

Vendor Management

CAREER HIGHLIGHTS

Architectural Design

Perform comprehensive reviews of client network infrastructures and created innovative technical solutions to meet all company needs.

Team Leadership

Skilled in recruiting and managing teams of technology and business resources to enhance business operations and improve overall company growth.

Business Development

Establish and grew business from ground up, leveraging expertise in project management, architectural design, process development, and business growth. Voted number 2 ISP in Brunswick County NC, with over 1,800 customers within 5 years, through the management of strong customer relationships, while driving brand awareness throughout the territory.

PROFESSIONAL EXPERIENCE

The Steel Network, Durham, NC 10/2013 – 9/2016

Manufacturer of light gauge (cold-formed) steel studs and connectors.

NETWORK ENGINEER. Design, and implement VMware, Windows and Linux infrastructure. Migrated VMware 3.5, 5.5 to 6.0. Migrate and manage Windows 2003 DC’s to 2008 R2 and 2012 R2. Hardware upgrades to Dell 4000 series 10GB FC SFP+ switch and Dell R620 servers. Implement Nexsan E18, build VM storage and local backup repository for Veeam. Charged with DR planning and recovery. Coordinate, plan and deploy national and international locations Fortinet 100D & 60D Firewalls, configure IPSec VPNs and VoIP networks between end points. Manage LAN administrator and oversee LAN maintenance in US locations. Build virtual environments for testing within VMware Workstation 10, before deploying to production. Manage Microsoft print servers. Configure and Manage Exchange 2010, ShoreTel and Allworx VoIP system. Researched new backhaul providers, VoIP Systems and contract negotiations. Handle all cabling issues. Manage all IPv4 addressing. Manage 802.11 x infrastructures.

Operating Systems: ESXi 3.5, 5.5 to 6.0, Cisco, Windows Server 2k3, 2k8 R2, 2012 R2, Active Directory, Windows XP, 7, 8.1 and 10 desktops. Exchange 2010

Network Hardware: Cisco Catalysts 2960 POE and 4507r switches. Dell 4000 series SFP. Fortinet 100D, 60DW, Zyxel and SonicWall firewalls. Nexsan E18, QNAP and Lenovo storage devices.

Server Tools: Veeam, VeaamOne and Nakivo Backup and Replication. vSphere, vSphere-HA, vMotion, Orchestrator

Key highlights

•Migrating TSN from VMware 3.5 to 5.5 and putting in place a stable backup.

•Removed MPLS service, installed faster internet connection at all locations, configure and install new Fortinet firewalls from central office to spokes, to pass VoIP services over VPN IPSec tunnels, with an end result of a cost savings of over $80k a year.

•Communicating with local and international locations in designing new VPN and VoIP network.

IT Consultant, Shallotte, NC 6/2010 – 10/2013

Purvis Tax Service, Dr. Gregory Rupp, Merit Corp., Shallotte Assisted Living, WT Cox and more

Perform comprehensive analysis of desktop and network configurations, and wiring schemes to ensure cost efficiency throughout the network. Maintaining networks in the Windows server platforms, desktops and MAC desktops.

Key highlights

•Continued LAN/WAN management for 15 years.

•Cisco routers and switches, TCP/IP, VLAN, VTP, 802.1q, Firewalls, and VPN. Windows Server 2003, 2008 R2, Windows 7, Veeam 7 and VMWare ESXi 5.1.

•Resolved internal DNS issues, to eliminate constant local Host file updates. Resolved IP allocation problems with Cisco router and rogue DHCP server on network.

•Resolved client to Host connectivity and constant connection failures to SQL database.

2K Hiway Internet Services, Shallotte, NC 1/2000 – 6/2010

An Internet service provider of dial-up, DSL, Web, email development, and hosting solutions.

NETWORK ENGINEER. Designed, purchased and implemented the LAN and WAN infrastructure for our ISP NOC. Maintain racks of various Cisco routers from 1720, 3400 and 7206vxr series, as well as Catalyst 2950 switches. Trouble shoot all relevant infrastructure issues to keep service available 24/7. Handle customer trouble tickets within billing system. Provide training, direction and support to staff members, while ensuring top system availability and performance. Perform system maintenance, upgrades, and integrations. Streamlined operations improved availability through the development and management of new policies and procedures. Charge with managing all aspects of the project lifecycle, from initial conception through implementation. Serve as a technical liaison between employees, customers, vendors, and managers. CLI, Frame-relay, ATM, FTP, DNS, DHCP, VPN, TCP/IP.

Key highlights

•Grew company from idea, to the voted number 2 ISP in Brunswick County NC, with over 1800 customers within five years, surpassing other local area competitors.

•Enhanced customer usability for the automation of sign-ups with internet and CD distribution.

•Provided management and support of IT team, including web design and staff leadership.

•Spearheaded the design and implementation of a comprehensive Web knowledge base for customers, providing end-user documentation for offload telephone support.

Business Network Solutions, Gastonia, NC 9/1995 – 1/2000

Network consulting provider with clients located throughout North Carolina.

NETWORK CONSULTANT - LAN/WAN SYSTEMS INTEGRATION. Develop and cultivate strong relationships with staff, managers, and key stakeholders. Analyze and resolve critical issues with Microsoft and Novell networks from initial conception through production. Charged with providing network support, administration, and maintenance. Maintain system upgrades, audits, implementations, and migrations projects.

EDUCATION • PROFESSIONAL DEVELOPMENT

Computer operations diploma, Computer Science

Central Piedmont Community College, Charlotte, NC

Certifications:

CCNA – ID:CSCO11554475

Certified Novell Administrator, Engineer, and Sales 3.x

TECHNOLOGIES

Operating Systems: VMware 5-6, Nexsan storage(E18), Cisco, Novell NetWare 3.1x and 4, Windows 2k3,2k8, 2012 and SBS Server, Active Directory, Windows XP, 7, 8.1 and 10 desktops.

Server Tools: Microsoft Exchange 2010, Microsoft SQL Server, Microsoft IIS, Groupwise, Veeam, Backup Exec Enterprise, including SQL and Arcserve. Barracuda 600 Spam Firewall. Radius. Lucent Ascend 2096 Access Servers, Desktop, Laptop, Server towers and Rack mount. SCSI, RAID 0,1 and 5. Allworx and Asterisk VoIP server.

Desktop Tools: Autocad 2014, Microsoft Office 2007 & 2010, Visio, Lotus Suites, Avast, Norton and AVG Antivirus client and server, QuickBooks.

Network Hardware/Protocols: Cisco 800, 1700, 3400, and 7200 routers and Catalysts 2950, 2960 and 4507r switches. Dell 4000 series SFP. Adtran CSU/DSU. CLI, Frame-relay, ATM, OSPF, RIP, EIGRP, FTP, DNS, DHCP, VPN, TCP/IP, IPSec, VTP and IPX/SPX. IP Sub-netting. 802.11x Technologies. Fortinet 100D and 60D Firewalls.

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