Skills

Test Engineer, Senior System Administrator/System Analyst & Master Level Technician providing technical support to the US Air Force

Provides technical support to field technicians; identifies researches and resolves technical problems

Responds to escalated incidents, provides technical expertise to expedite problem resolution

Documents, tracks, and monitors help desk tickets and deficiency reports to ensure a timely resolution

Participates in the weekly telecom’s to include; Configuration Review Board, Cyber Security Working Group, Combined Test Force Working Group and Test Planning Working Group

Team Player with solid leadership skills; trains, motivates and leads fellow employees

System Analyst/Test Engineer/System Administrator, tests and administers US Air Force Battle Control System-Fixed (BCSF) 650 million dollar system across multiple software and hardware platforms which include; Linux, Unix, Windows, CISCO, Nortel, Checkpoint, Firewall, Intrusion Detection/Prevention, Guards, RAID Level 5 Array, FAA Flight Plan Processor, HP Proliant DL 360 G7 Servers, HP Openview and Lightweight directory protocol (LDAP) service

Security + certification, fluent in Microsoft Office products.

Security Clearance

Broad background to include Information Technology, Electronics, Communications, Navigation, Avionics, Aviation, and Construction

Education

Embry-Riddle Aeronautical University

Bachelors of Science in Management of Information Systems Projected 2017

Charter College Anchorage Alaska

Associate of Science in LAN Administration

Community College of the Air Force

Associate of Science in Computer Science

Associate of Science in Avionic System Technology

Experience

Test Engineer for C2 (Command & Control) Systems

US Air Force, 46th Test Squadron, Eglin AFB, Ft. Walton Beach FL 2006-Present

I have performed the same job with the 46th Test Squadron since 2006, however due to Government contract changes, it has been accomplished through four different employers.

COLSA Corporation 29 Aug 2016

Qualis Corporation Sep 2012 – 28 Aug 2016

Jacobs Corporation Sep 2012

Tybrin Corporation 2006 – 2012

Subject Matter Expert and Developmental tester for the BCSF program through-out the Incremental acquisition process;

Responsible for all duties related to system administration and maintenance of the BCSF system including:

Development of test procedures for Systems Engineer

Configuring and loading system software

Performs System Fault Analysis

Performs System Install, evaluates, corrects and documents system install and interconnectivity

Evaluates and corrects Technical Manuals:

System Administration Manual (SAM)

System Security Administration Manual (SSAM)

System Maintenance Manual (SMM)

BCS System Manager Manual (BSMM)

Performs Reliability, Maintainability and Availability (RM&A) analysis

System Availability rated at or above 99.98% for a complex Air Defense System consisting of 16 switches, 6 firewalls, 6 Intrusion Detection devices, 9 Servers, 60 server/workstations, Secure Comm devices, RAID Storage Array, Protocol Converters, VNC Router, 2 Gateway Managers, Long Haul Comm Circuits, FAA, USAF, & NORAD data feeds

Tracks and reports on Reliability, Maintainability and Availability, holds JRMET workgroups (Joint Reliability & Maintainability Evaluation Team) to discuss any system performance and document subpar performance

Works directly with manufacture to resolve complex system problems beyond the scope of the field technician

Coordinate findings and resolution with System Program Office, Developer and other Air Force agencies

Participates in the following weekly telecom’s:

Cyber Security

Configuration Review Board

Combined Test Force and Deficiency Review Boards

Maintenance Supervisor 2003-2006

Wal-Mart DC-7010 New Caney, TX

Responsible for all facets of Maintenance for Wal-Mart’s first mechanized grocery distribution warehouse

Provided Leadership, Supervision and Training to a staff of 17+ maintenance personal

Scheduled and assigned job duties

Provided expertise to subordinates in troubleshooting of System Outages, differentiating problems between hardware, software and database

Coordinated Preventative Maintenance Outages with Shipping & Receiving Managers to minimize impact

Elevated awareness of Safety and Cleanliness as it relates to system automation resulting in a reduction in system down time and safety incidents

Skills included, pro-logic controllers, lasers, sensors, bar code scanners, weight sensors, AC & DC fault isolation, HVAC, plumbing, hydraulics, electrical, carpentry, welding, fire detection and suppression systems

Computer Maintenance 1996-2002

Elmendorf Air Force Base Anchorage Alaska

Troubleshoot and debug software/hardware problems across multiple platforms to include UNIX based. PC based and proprietary systems to maintain mainframe computer array providing military and civilian air surveillance for the State of Alaska and the Western United States

Maintenance Control Specialist 1995-1996

81st Air Control Squadron Kadena Air Base, Okinawa Japan

Generation, coordination and tracking of work-orders between multiple maintenance shops to ensure the Mobil Air Defense Squadron is always ready when needed

Prepare reports and audits to Commander as needed

Computer Maintenance 1992-1995

McChord Air Force Base Tacoma Washington

Troubleshoot and debug software/hardware problems across multiple platforms to include UNIX based. PC based and proprietary systems to maintain mainframe computer array providing military and civilian air surveillance for the State of Alaska and the Western United States

Assistant Project Manager for the integration of the South West Air Defense Sector FYQ-93 Mainframe system into the North West Air Defense Sector

Provided system expertise and advise to contractors; assisted in the de-bugging of system deficiencies

Avionics System Specialist 1983-1992

Troubleshoot and maintain communication, navigational, and instrumentation systems on F4-E, T-37B, T-38A, T-39 & C-21 aircraft platforms for both aircraft and component level repair

Hobbies and other interest:

Auto Mechanics

Auto Body

Construction

Cabinetry

Electrician

Welding

Fabrication

Additional information and References available upon request

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