PC Technician System Analyst Legal Billing Coordinator Project Associate Group Leader

Strong technical, Testing and Troubleshooting

Windows 7,8 & 10;LAN & VPN/Remote Connectivity, TCP/IP

Demonstrated proficiency with computers and Windows software. Proficiency with web technologies and navigating internet/intranet sites.

Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Word

Financial Accounting, Managerial Accounting

Java, SQL, My SQL, PHP, HTML

Maintained antivirus software, patches and updates

Excellent interpersonal and Customer communication skills.

Strong Customer communications experience and demonstrated ability to build positive rapport and partner with a variety of Customers.

Strong organizational and problem-solving skills

Flexibility to handle multiple and changing priorities

CERTIFICATE/CERTIFICATIONS:

EDUCATION :

North Carolina Central University, Durham, NC

Bachelor of Science in Computer Information Systems Minor: Business/Finance

CompTIA A+ certificate

Cisco – CCENT certificate

SUMMARY OF QUALIFICATIONS AND EXPERIENCE

Software: Software Installation. Virus Prevention. Software Configuration. Windows XP/Vista /7/8/10 Installation/Up gradation. Internet Explorer 5/6/7. Netscape Navigator.

Hardware: Repairs, services, and restored parts, boards, and equipment for Dell, Compaq, Hewlett Packard Desktop. Desktop Maintain. Maintenance & Repair. Scanners, Printers, Web-cams, Modems (DSL & Dial-up) configuration. DVD/CD/RW Memory Chips, SCSI/IDE/EIDE Hard Drives.

CIS 4640 System Design and Implementation, NCCU

Designed computer based information systems output forms

Developed records, files, and databases for computer based information system

Developed and implemented security and database/ file controls

Developed a data design to illustrate data organization, storage, and retrieval/team project

Designed, analyzed and implemented, database management system requirements including inputs, outputs, processes, metrics, and scalability

Compiles and bills attorney hours to clients every month.

Execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, and preparation of electronic bills).Creates and distributes monthly reports.

Utilizes computerized accounting and payables software programs (CMS, Excel, Word) to perform duties and responsibilities. Research and respond to inquiries regarding billing issues and problems.

Report directly to CEO, Planning, and Managing Training Initiatives

Communicate with Project Manager, team members, and customer to meet project goals

Create and process reports for CEO. Responsible for managing registration and budget of each Project

Develop and prepare all materials for training presentations (PowerPoint). Make recommendations to change/resolve issues

Tutor elementary students in all academic subjects. Planned, organized and implemented after school activities

Team Leader - strong decision making and interpersonal skills

WORK HISTORY

Jan. 2008 – Dec. 2010 Group Leader, Durham Public Schools, Durham, NC

Aug. 2009 – May 2010, System Analyst, CIS 4640 System Design and Implementation, NCCU, Durham, NC

Jan. 2011 – Sept. 2011 Project Associate, The Renaissance Education Group, Inc., Durham, NC

Oct. 2011 – Sept. 2016, Legal Billing Coordinator, Bressler, Amery & Ross, P.C., Florham Park, NJ

July 2015 – Sept. 2016, Helpdesk Support, Millennium Solution Focus, Bloomfield, NJ

Contact this candidate