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Customer Service Microsoft Office

Location:
Greenville, North Carolina, United States
Posted:
October 25, 2016

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Resume:

Kyle Walden

910-***-****, acw8b4@r.postjobfree.com

**** **** **** ****** ***. 201 Greenville NC

EDUCATION AND TRAINING

East Carolina University, Bachelors of Science in Business Administration, Finance, Greenville, NC August 2013- May 2016

Coastal Carolina Community College, Associates in Arts, Jacksonville, NC

August 2005-May 2007/January 2010-May 2013

Skills

5 Years restaurant management experience

Experience with Microsoft Office

Experience with Google Drive

Experience with Apache Open Office

Experience with Windows

WORK HISTORY

Cook/Waitstaff, Highway 55 Burgers and Fries, Greenville, NC 2014-Present

Fulfilling customer orders in a timely matter

Waiting on customers and taking orders for approximately 30 customers a day

Cook/Waitstaff/Head Cook/Assistant Operator, Highway 55 Burgers and Fries, Sneads Ferry, NC 2006-2009/2010-2013

Formal Operator/Manager training from Corporate Office

Shift leader for a team of 4-8 members

Created weekly Schedules for a staff of 20 employees within a labor budget

Prepared weekly budget sheets using a 3 week running average

Completed food orders within budget

Work weeks between 50 and 70 hours

Trained 20 employees in cooking and serving tasks

Fulfilled customer orders in a timely manner

Served customers and taking orders for approximately 40 customers a day

Customer Service Representative, NexxLinx, Jacksonville NC 2009-2010

Assisted customer issues via telephone and email

Met and exceeding a quota of 6 contacts a hour

Answered calls while answering emails and looking up information on customer concerns

Helped customers with online orders

Utilized Google Translate on emails in other languages



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