Self Employed Engineer

Marshall “Wayne” Earley

Cell: 828-***-**** - E-mail singtoome@gmail.

**** ********* *****, *********, ** 28610

Business & Address: Online eBay Seller, Claremont, NC 28610

Dates: Jan 2015 – Present – Self Employed

Selling used electronic merchandise, PC and Mac laptops

Restore to factory original, download OEM drivers

Replace screens, keyboards, hard drives and memory

Business & Address: Deer Creek Inc., P.O. Box 1295 Claremont, NC 28610

Dates March 2012 – Present – Job Title: Vaulter

Supervisor Dayne Miller- 828-***-****

Hands on parts replacement

Troubleshooting cash distribution errors

Marinating customer accounts, resolving ATM operational complaints

Business & Address: Kforce Staffing Solutions 1001 East Palm Ave, Tampa, FL 33605

Dates: April 2012 - January 2015 Job Title: Field Service Tech

Supervisor/s & Phone West Moody, Ryan Kalinowski 813-***-****

Windows 7 Desktop onsite support for 150-175 users

SCCM ticket management to include ticket retrieval, follow up with customers, troubleshoot technical issues, make ticket notes, close ticket, 20-25 tickets per day

OEM end user support, HP Enterprise specifically

Break / fix, laptops, desktops software bugs, Microsoft updates

POS hardware, and software setup

M.S. Office applications support for Office 2010, 2013, 365

Remote access for troubleshooting using Citrix

Software installations, some active directory, AS400 backups

Re-image machines following detailed specific process documentation

KForce contracts fulfilled

Corning Inc, Hickory, and Midland N.C. PC refresh, upgrade project 1500 plus machines 3-month project

Liberty Mutual Insurance Huntersville, NC – OS installation 3 projects

Brookdale Senior Living, Charlotte, NC Software Install 2 projects

Auto Zone POS software install – Tennessee

Wix-Affinia Filtration Gastonia, NC - Desktop Support role for three sites

Education:

Gardner-Webb University BA: Boiling Springs, N.C. 2000-2003

Managerial References: John Murray Lead Desktop Admin for Wix-Affina 704-***-****: West Moody Kforce Recruiter 813-***-****: Jason Turner Corning IT Engineer 828-***-****: Cheryl Kendrick Parris 704-***-**** HP Project Lead, Pheeny Banks HP Desktop Lead 704-***-****.

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