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Customer Service Data Entry

Sugar Land, Texas, United States
October 26, 2016

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Raymond M. Rivera

Houston TX *****

Cell 832-***-****)


Experienced Clerical Assistant, detail-oriented, team player, efficient in both clerical and technical aspects of records and office management; Cross-functional communicator who easily interacts with IT, management, and support staff. Motivated learner able to quickly integrate new skills, works effectively in self-managed or team-based projects, professional demeanor and helpful attitude.


General Office Skills and Communication

Hardware and Software Assistance


Data Entry and Management

Workflow Enhancements

Hosting and Team Development

PowerPoint Presentations

Proficient in Word & Excel


PAWN BOX, Richmond, TX 2016 to present

Pawn Broker

Inventory input, review and correction

Record keeping of purchases, sales, layaways and loans

Verify customer and account data

Adhere to security policy and procedures

Maintain legal compliance standards

Excel search reports

Display arrangements

Customer service

SOUTHWESTERN ENERGY, Houston, TX 2010-2015

Sr. Technical Clerk

Data management and data quality assurance

Updated Surface, TD’s, GL and KB’s using drilling reports

Updated re-entry wells using Development Schedule

Updated gas well symbols from engineer reports

Maintained 2D/3D inventory

Created presentations

DEVON ENERGY, Houston, TX 1989-2010

Lead Technical Assistant

Troubleshooting PC applications, hardware and operating systems

Inventory hardware and software.

Maintained 2D/3D navigation location maps and loading information

Liaison between Gulf of Mexico, IT and vendor issues.

Communicated hardware and software needs.

Maintained supplies for plotter and tape devices and their invoices.

Signature authority for invoices.

Coordinated “Lunch and Learns”.


OXY USA, Houston, TX

Technical Clerk I / Gulf of Mexico

Records Clerk I & II / Gulf of Mexico

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