acw838@r.postjobfree.com
SUMMARY OF QUALIFICATION
Medical Office Professional with over 5 years’ experience working closely with patients, GPs and other healthcare staff in diverse locations. Bilingual communicator with excellent managerial, time managing, and follow through skills. Extensive experience running administrative processes and supporting senior level executives. Possess a keen interest in medical matters, with a proven track record of growing professionally. Proactive, able to make sound judgments and confident in working with medical paperwork and documentation.
PROFESSIONAL EXPERIENCE
United America Home Health - Houston, TX 2015-2016
Office Manager
Designed and implemented office policies, increasing office organization by 60%
Provided on-the-job training and facilitated other professional development trainings
Designed filing systems and ensured filing systems were maintained and up to date
Defined procedures for record retention, while ensuring protection and security of files
Organized and coordinated office operations and procedures
Created and delivered monthly reports to the higher management
Maintained office efficiency by encourage team work, while leading in meeting goals
Ace Health Inc. - Houston, TX 2014- 2015 Healthcare Supervisor - Bilingual Coordinator
Coordinated between patients and health experts to provide accurate medical services in a timely manner
Communicated with patients regarding medical terms, diagnosis procedures and test results
Ensured medical equipment was sterilized and in working condition
Provided guidance to members at reception in completing admission and discharge obligations.
Scheduled future therapy appointments for returning patients.
AABC – LLC - Houston, TX 2014
Bilingual Office Coordinator - Dispatcher
Coordinated with customers for repairs or estimates and resolved complaints.
Ensured smooth operation of facility and product delivery.
Responsible for timely dispatch of all vehicles from the facility to correct destinations.
Ensured all dispatchers adhered to time guidelines.
EDUCATION
Westbury High School 2000
High School Diploma
Tomball College 2001
Basic Studies: Certificate