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Medical Assistant Customer Service

Colorado Springs, Colorado, United States
October 26, 2016

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Dianna M. Boekhaus, RMA 719-***-****

*** ******* **** *** ** Fountain, CO 80817


To secure a position as a Medical Assistant that will utilize my professional skills and experience and allow for professional growth and increasing responsibility


Medical Assisting

Clinical Laboratory

Surgical Office Procedures

Team Player

Front Office Management

Patient Assessment


Solutions and Medications

Patient Oriented

Examination Methods

Specimen Collection/Processing

Instrument Use and Care

Drug Administration

Medical Records Management

CPR-BLS Certified

OSHA and HIPAA Certified

Word Processing


Throat Cultures

Office Procedures


01/14 to present PIMA Medical Institute- Colorado Springs Campus, Colorado Springs, CO

Full-Time Student

Studies for a Medical Assistant Certificate

10/12 to 12/13 Pizza Hut, Colorado Springs, CO

Shift Leader

Assisted customers by providing outstanding customer service

Responsible for operating cash register and processing cash, credit, and check transaction

Responsible for deposits and petty cash

Capable of inventory and processing incoming deliveries

Responsible for a staff of 15-20 people

Responsible for running a shift for more than 8 hours

Daily preparation of dough and fulfilling revenue for the day

Supervised and assisted with daily opening and closing of store

Fostered and promoted excellent service with current and prospective employees

6/10 to 11/11 Sunrise Communications, Ft. Carson, CO

Sales Associate

Assisted customers in telephone sales and activation

Sales of accessories to phones

Responsible for deposits and cash register

Processing customers credit to obtain a contract

Responsible for inventory


Pima Medical Institute – Colorado Springs Campus, Colorado Springs, CO

Medical Assistant Certificate (anticipated graduation August 2014)

Pikes Peak Community College- Colorado Springs, CO

Studies in Radiology and General Academics (2011-2012)

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